Admissions & Collections Clerk - Admitting

County of Riverside•Moreno Valley, CA

21h•Onsite

About The Position

The County of Riverside - Riverside University Health System-Medical Center (RUHS-MC) is seeking an Admissions & Collections Clerk to join their Admitting team in Moreno Valley. Under general supervision, incumbents will be responsible for verifying insurance coverage and eligibility, updating and maintaining accurate patient records, coordinating with healthcare providers, providing excellent customer service to patients and their families, and documenting all interactions accurately for audit purposes; specializing clerical work in checking-in, admitting, pre-registering, or scheduling patients for hospitalization or clinic visits, evaluating and determining financial liability for services and establishes payment sources, arranging payment plans consistent with patient ability to pay, and performing other related duties as required. Our Emergency Department team is dedicated to providing compassionate, efficient, and patient-centered care in a fast-paced environment. We value teamwork, effective communication, and adaptability to ensure timely medical services and a positive patient experience. We are looking for people who are committed to making a difference. The following professional experience is highly desired: - Bilingual - Hospital/emergency room registration - Epic - Typing 45-50 WPM Work Schedule: 6/12/8-hour schedule (schedule example-see below) 7A-730P. Payday Wednesday is the 8hr day. 1st Week: Work-Mon, Tues. OFF: Wed, Thurs Work: Fri, Sat, Sun 2nd Week: OFF: Mon, Tues Work: Wed, Thurs OFF: Fri, Sat, Sun Expected to Work holidays if scheduled Meet the Team! Founded in 1893, Riverside University Health System Medical Center has grown into a cornerstone of healthcare excellence and medical education in the region. Our highly skilled healthcare professionals and dedicated support staff are committed to delivering exceptional, state-of-the-art care to the diverse populations of Riverside County. Located in Moreno Valley, our 439-bed Medical Center is home to a Level I Trauma Center, a Level II Pediatric Trauma Center, and the county’s only Pediatric Intensive Care Unit (PICU). If you’re passionate about making a meaningful difference and helping others, RUHS Medical Center is the place for you! For more information about RUHS Medical Center, please visit www.ruhealth.org

Requirements

Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting.
Modern office procedures, including the preparation of reports and correspondence and filing; the operation of standard office equipment and medical terminology.
Perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family and financial information; gather, record and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements; work with very ill, injured and emotionally distressed people.

Nice To Haves

Bilingual
Hospital/emergency room registration
Epic
Typing 45-50 WPM

Responsibilities

Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.
Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.
Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.
Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.
Assist patients with scheduling hospital or clinic appointments in person or over the phone.
Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.
Receive and record payments for medical treatment from patients.
Record payment information on patient payment receipt and log this information on the appropriate forms.
Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program.
Refer patients with problem accounts to Patient Accounts for review of account status.
Receive required information from patients and complete medical forms to ensure accuracy of patient data.
Collect and prepare receipt for monies.
Register patients for medical services such as emergency treatment and non-emergency walk-in treatment.
Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics.
Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives.
Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner.