Admissions Associate

Kent School•Kent, CT

5d•Onsite

About The Position

The Admissions Associate will work, in collaboration with the entire team, to help continue the development and execution of a vision for the recruitment of mission-appropriate students for Kent School. This position participates in all facets and phases of the admission process. This is an hourly, staff role. Housing is not provided.

Requirements

A Bachelor’s degree or a combination of education and work experience in related fields, preferably in an independent school setting.
Excellent organization, communication, and interpersonal skills
Knowledge and proficiency in Google Docs and databases
Customer service orientation is essential
Ability to interact effectively with a diverse population of students and parents
Must be able to work in an office environment.
Must be able to stand or sit for extended periods.
Requires substantial movement (motions) of wrists, hands, and fingers with keyboard use.
Ability to use visual display.
Ability to lift and transport up to 20 lbs. without assistance.
Successful completion of post-offer, pre-employment criminal background checks and drug test.
Maintain punctual and regular attendance.
Work is performed on a smoke-free campus.

Nice To Haves

A minimum of 3 years of hospitality/customer service experience is preferred.
experience with Veracross is a plus
Prior experience in an Admissions Office is preferred

Responsibilities

Schedules and confirms visitor appointments, gathering information on student interests, and assigning the appropriate student tour guide and interviewer to the visiting student
Takes the lead on answering the phone and managing the office’s email inbox
Becomes proficient in the use of technology used to manage appointments, office recordkeeping, and correspondence
Works collaboratively with the admissions interviewers to ensure a positive, seamless, and memorable experience for campus visitors
Suggests strategies for continual improvement of the campus visit experience
Supervises a team of student tour guides and provides them with work direction, training, and support; works with student tour guides to best meet visitors' needs and ensure a warm and welcoming environment for visitors
Prepares materials such as name tags, postcards, and materials for the tour guides/visitors
Resolves scheduling conflicts for tour guides and other issues independently, professionally, and in a timely manner
Represents the school accurately and compellingly to prospective students and parents, educational consultants, and other constituencies who may directly or indirectly play a role in recruitment/admissions activities
Communicates with prospective families in a polite, systematic, and efficient manner, including appropriate and timely follow-up
Develops relationships with school administrators, program leaders, and teachers to further communicate future enrollment efforts
Assists in planning large open houses and on-campus admissions events that involve tour guides
Performs other duties as assigned by the Director of Enrollment