Admissions Assistant (Non Nurse) Concierge
About The Position
The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards. This role requires a high school graduate or equivalent and prior healthcare experience is preferred. The ideal candidate will possess the ability to make independent decisions, be knowledgeable of post-acute care facility practices and regulations, and implement departmental programs and policies. Proficiency in areas such as patient rights, safety, and sanitation is essential, along with maintaining professional relationships and confidentiality. The position also requires understanding and adherence to company policies, including harassment and compliance training, and upholding Life Care’s Code of Conduct.
Requirements
- Experience with electronic referral process to a Skilled Nursing Facility
- Clinical understanding of medical terminology
- Knowledgeable of various insurances (Medicare, Medicaid, private insurance)
- Familiar with the professional medical community
- High school graduate or equivalent
- Prior healthcare experience preferred
- Possess the ability to make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Nice To Haves
- Clinical experience strongly preferred
Responsibilities
- Gather and enter all necessary admission paperwork
- Provide assistance for patient and family at time of admission
- Assist with follow up visits and interviews with all new patients after admission
- Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
