Admissions & Assessment Specialist
About The Position
At Advocate Support Services, we believe that admissions is far more than paperwork—it's the first opportunity to engage someone on their recovery journey and help them access life-changing psychiatric rehabilitation services. The person who fills this role will be one of the most important clinical touchpoints in our organization, ensuring that individuals living with serious mental illness receive timely, compassionate, person-centered assessments and a clear path to services. We're seeking an exceptional Admissions & Assessment Specialist who thrives in a fast-paced behavioral health environment, possesses strong clinical documentation skills, and understands that timely, high-quality admissions processes directly impact client outcomes, compliance, revenue integrity, and organizational growth.
Requirements
- CPRP (Certified Psychiatric Rehabilitation Practitioner), LMHP (Licensed Mental Health Professional), or other qualification approved under applicable COMAR requirements
- DLA-20 certification or willingness to obtain certification within required timelines
- Experience conducting behavioral health assessments, intakes, rehabilitation planning, or comparable clinical documentation
- Knowledge of person-centered planning and recovery-oriented services
- Strong written communication and documentation skills
- Ability to utilize electronic health records and organizational technology systems effectively
Nice To Haves
- Master's degree in a behavioral health or human services field
- Maryland PRP experience
- Experience developing Individual Rehabilitation Plans
- Knowledge of Maryland Medicaid and behavioral health systems
- Experience with Alleva, HubSpot, Teams, SharePoint, Outlook, or similar platforms
Responsibilities
- Manage assigned referrals from acceptance through admission
- Review referral documentation for completeness and eligibility
- Schedule intake appointments and engage prospective clients
- Collaborate with referral sources, providers, and support staff
- Track admissions activity and ensure no referral languishes without action
- Conduct PRP assessments within credentialed scope
- Administer and document DLA-20 assessments
- Evaluate functional needs, strengths, barriers, goals, and medical necessity
- Produce complete, defensible, audit-ready clinical documentation
- Create individualized, strengths-based rehabilitation plans
- Ensure goals reflect the client's voice and priorities
- Complete required documentation accurately and timely
- Support seamless transition into ongoing PRP services
- Communicate assessment findings, barriers, risks, and recommendations
- Collaborate with Program Leadership, Rehabilitation Specialists, Case Workers, QA, and Operations staff
- Ensure continuity of care from Day One
- Meet same-day documentation expectations
- Support audit readiness and Medicaid billing integrity
- Adhere to COMAR, Medicaid, CARF, HIPAA, and organizational requirements
- Maintain complete, accurate, defensible records
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
