Admissions Advisor

Herzing Brand•Kenosha, WI

8d•Hybrid

About The Position

Hiring for the Midwest Region with final candidate being located near one of the following campus locations: Akron, OH Brookfield, WI Kenosha, WI Madison, WI Minneapolis, MN The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately.

Requirements

Associate's Degree or equivalent work experience (for Associate Admissions Advisor)
Bachelor’s Degree or equivalent work experience (for Admissions Advisor)
A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales
Applicants must be authorized to work for any employer in the U.S.
Must be able to remain in a stationary position most of the time.
Must be able to occasionally move around the work location.
Must be able to communicate information and ideas so others will understand.
Constantly operates office and/or tech equipment which may include computers, copiers, fax machines, audio/visuals.
Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
Visually or otherwise identify, observe and assess.
Occasionally move, carry, or lift 10 pounds.
Frequently positions self to maintain computer related equipment which may involve bending, stooping, kneeling, crouching, or crawling.

Responsibilities

Responds to inquiries for information about Herzing University’s courses and programs through telephone, email, text, and chat.
Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience.
Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers.
Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources.
Generating inquiries through prospective students, current students, and the local community outreach/events.
Other duties as assigned.