Admissions Advisor/Testing Center Coordinator

Dixie Technical College•St. George, UT

1d•Onsite

About The Position

This is a dual-role position with responsibilities in Admissions and the Testing Center. An Admissions Advisor is responsible for supporting the admissions process and plays a vital role in ensuring the smooth operation of the application process to facilitate a positive experience for prospective students. The Testing Center Coordinator oversees the daily operations of the Testing Center and ensures compliance with all testing regulations. Dixie Technical College is a public technical college located in a new state-of-the-art campus in St. George, Utah. The College has 29 Council on Occupational Education-accredited programs that offer certifications in high-demand, high-pay professions.

Requirements

High School diploma required.
2-year minimum customer service or student advising required
Strong communication and/or presentation skills
Strong time management skills
Strong knowledge of Microsoft Office/Google Suite applications
Keyboarding skills
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 25 pounds or less.
The position requires manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures.
Ability to communicate with students, staff, and colleagues; read academic texts and materials, student papers, etc.; operate personal computer and audio-visual equipment; stand or sit for up to one to three hours at a time; move around campus for meetings.

Nice To Haves

Bachelors Degree, Industry Certificate, or 3+ years of experience in educational or testing administration preferred

Responsibilities

Reach out to all applicants to assist with the application and set up an advisement appointment when possible via in-person or through video conference
Verify accurate applicant information, ensure admission standards are met, and verify applications are complete
Facilitate the introduction of applicants to financial aid, instructional support, and instructors
Lead campus tours for applicants when needed
Keep Zoho CRM updated with detailed notes, appointments, and tasks
Be a team player and seek feedback
Stay positive and represent the college in a professional manner
Look for opportunities to help team members and students to accomplish their tasks and goals
Share ideas for innovating the admissions process to make it more efficient and simple
Utilize multiple forms of communication with applicants (phone calls, text messages, and email)
Become familiar with all details of the programs offered to ensure good customer service
Be efficient with time management and proactive in helping fill programs
Ensure that students and staff are treated respectfully and equally without regard to their race, color, religion, sex, age (40 or over), national origin, disability, sexual orientation, gender identity, pregnancy, childbirth, or pregnancy-related condition. Report all violations immediately to HR or Student Services.
Oversee the daily operations of the Dixie Technical College Testing Center
Work with the supervisor to develop and update services, policies, and procedures in response to changing demands
Follows federal and state regulations and policies and ensures compliance with regulations
Maintain rules and regulations for all external testing agencies
Maintain certification with all testing agencies
Serves as liaison with the programs and external testing agencies to ensure exams are proctored in a timely manner
Administer special accommodations to students as directed by the ADA coordinator
Train, schedule, and direct the work of the other staff assigned to the testing center
Administer and proctor exams offered in the Testing Center
Immediately report any cheating or dishonesty to Student Services
Manage appointment schedule
Maintains Testing Center statistics, including the number of people tested, the number of tests given, the type of tests, and the budget.
Prepares monthly and annual reports and makes recommendations to the supervisor concerning staffing and programming implications.
Enter test results into the Admissions software daily.
Ensure end-of-day checklists are effectively completed
Adhere to and enforce FERPA regulations
Ensure cleanliness in the testing center
Develop new testing center programs as demand requires by the programs and the community as directed by the supervisor
Follow Dixie Tech policies and procedures
Other duties as assigned