Admission Specialist II

Texas A&M University System•Kingsville, TX

9d•Onsite

About The Position

The Admissions Specialist II, under general supervision, provides high-quality customer service to students, faculty, and staff across multiple communication channels. This position offers detailed information regarding university services, admissions requirements, academic programs, registration procedures, advising services, residency guidelines, transcript evaluations, and basic financial aid navigation.

Requirements

Associate degree in an applicable field or equivalent combination of education and experience.
Two years of related experience.
Word processing, spreadsheet, and database applications
Functions and operations of higher education institutions
Admissions rules and regulations
Multitask and work collaboratively with others
Communicate effectively, both verbally and in writing
Present information clearly and concisely
Utilize technology to track and process students through admissions processes
Travel may be required
Work beyond normal office hours and/or work on weekends.
This position is security sensitive
This position will require export-control authorization prior to starting employment.
This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures
All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements

Nice To Haves

Demonstrated experience handling high-volume customer service or processing in a higher education admissions or enrollment management setting.

Responsibilities

Processes admissions applications and all official supporting documentation in a timely and accurate manner.
Enters, update, and maintain accurate applicant records in the Technolutions Slate application and Banner student information system (SIS).
Verifies official transcripts, test scores, residency documentation, and other required application materials to ensure accuracy.
Assists students by explaining and articulating course transferability and placement metrics involved in the admissions and registration pipeline.
Provides frontline communication support in tandem with the admissions processing team to maintain optimal phone queue and email coverage.
Responds to detailed inquiries regarding university admission requirements, application statuses, and institutional deadlines via phone, email, and in person.
Conducts presentations and informational sessions on admissions criteria and academic programs for visiting groups or student cohorts.
Assists with operational reporting, data integrity reviews, and the tracking of missing application materials.
Provides operational support for on-campus recruitment events, orientation sessions, and specialized admissions activities.
Performs general office duties and related administrative tasks to support the daily functions of the Office of Admissions.
Assists in managing student worker schedules and delegating daily processing tasks when needed.

Benefits

Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
On-Campus Wellness Opportunities: TAMUK’s Wellness Program is designed to enrich lives through health and wellness programming that is meaningful and impactful.
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: Employee Tuition Assistance Program
Book scholarships
Public Service Loan Forgiveness
Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP), dependent on position
Voluntary Tax Deferred Account/Deferred Compensation Plan
Employee Leave: 8+ hours of vacation per month
8 hours of sick leave per month
8 hours of paid Birthday leave
12-15 paid holidays per year