Admission/Intake Coordinator

AdamsPlace • Knoxville, TN

8h

About The Position

We’re looking for a compassionate, detail-driven Admissions Coordinator to be the welcoming connection for patients, families, and referral partners seeking behavioral health services. In this role, you’ll guide individuals through intake, assessment, and admission—ensuring a smooth, supportive transition into care.

Requirements

• High school diploma or GED
• Experience in behavioral health admissions/intake a plus
• Strong problem-solving skills and the ability to stay calm under pressure
• Ability to manage multiple situations at once
• Professional, empathetic communication style

Nice To Haves

• Bachelor’s in Psych, Social Work, Nursing, or Healthcare preferred

Responsibilities

• Answer and screen referral calls with professionalism and empathy
• Gather and document clinical and medical information for admission decisions
• Coordinate with providers and nursing staff to ensure timely, appropriate admissions
• Communicate criteria, bed availability, and decisions to referral sources
• Complete admission paperwork and ensure accurate data entry
• Maintain compliance with regulatory and organizational standards

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED