Admission & Discharge Specialist
About The Position
At Evergreen, we believe our residents, families, and team members are all part of one big community. We’re looking for a compassionate and organized Admissions and Discharge Specialist to help welcome new residents, support smooth transitions, and ensure every individual and family feels cared for every step of the way. This role is key to creating a positive first impression and a lasting sense of trust. You’ll guide residents and their loved ones through the admission and discharge process, providing reassurance, communication, and a personal touch that reflects our facility’s values of kindness, respect, and quality care. Work schedule is Monday through Friday 8:00am-4:30pm. Wage range based on experience: $23-26/hr.
Requirements
- High school diploma or equivalent required
- 1+ year of experience in a long-term care setting preferred
- Excellent professional communication (oral and written), empathy, and problem-solving skills
- A team player who thrives in a close-knit, caring environment
- Proficiency in Microsoft Office
- Resume Required
Nice To Haves
- Associate’s or Bachelor’s degree in Human Services field from an accredited college
Responsibilities
- Assist residents/families/legal representatives with arrangements to ensure an efficient and orderly admission or discharge including paperwork, transportation, personal belongings, financial planning, needed referrals and emotional support and guidance
- Serve as advocate and facilitator for residents and families regarding questions, concerns, or problems that may arise within the resident's living situation at Evergreen
- Provide information and assistance with financial and medical insurance concerns and make appropriate referrals to community agencies
- Provide guidance to unit staff on assigned shift and follows through during issues and concerns while keeping the Unit Manager informed
- Coordinate and facilitate weekly resident care planning meetings.
- Provide current information on residents being reviewed at care planning
Benefits
- Opportunities for growth, learning, and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
