Admission/Discharge Coordinator

Solvista Health•Smeltertown, CO

7d•Hybrid

About The Position

The Admission/Discharge Coordinator is responsible for managing the flow of clients entering and exiting the Acute Treatment and Crisis Stabilization Unit. This role ensures timely screening of potential admissions, coordination of financial and insurance authorizations, facilitation of care coordination activities, and development of safe, clinically appropriate discharge plans. The coordinator serves as a key liaison between internal clinical teams, external referral sources, payers, and community partners to support continuity of care.

Requirements

Strong understanding of behavioral health, crisis stabilization, and acute treatment services
Ability to assess clinical appropriateness for admission using established criteria
Knowledge of insurance processes, authorizations, and financial eligibility
Excellent communication and coordination skills across multidisciplinary team
Ability to manage multiple priorities in a high-volume, fast-paced environment
Strong organizational and documentation skills
Ability to maintain professionalism and calm during crisis situations
Competence in electronic health record systems and documentation standards
Bachelor’s degree in a behavioral health or human services field
Experience in crisis services, acute treatment, admissions, or care coordination preferred
Ability to work weekends, holidays, and flexible hours as needed
Bachelor’s degree in behavioral health, Social Work, Psychology, Human Services, or related field.
Demonstrated experience supporting relational database technology in an operational environment, including reporting/query work, database administration support, and working with sensitive data.
Annual TB, federally required drug screening, and Influenza vaccination or compliance with policy and procedure.
Required possession of a valid state driver's license.
Successful candidate must submit to and pass, post-offer drug screen.

Nice To Haves

Experience in crisis services, acute treatment, admissions, or care coordination

Responsibilities

Conduct initial screening of potential admissions for clinical appropriateness, safety considerations, and level-of-care criteria.
Obtain insurance authorizations, verify benefits, determine financial eligibility, and communicate payer requirements to the treatment team.
Serve as primary point of contact for hospitals, crisis teams, law enforcement, outpatient providers, and community agencies regarding admission status and documentation needs.
Collaborate with clinical staff, case managers, and medical providers to ensure seamless transitions throughout the client’s stay.
Develop safe, individualized discharge plans including follow-up appointments, referrals, safety planning, and linkage to community supports.
Maintain accurate, timely records of screenings, authorizations, financial information, and discharge plans in the electronic health record.
Work closely with clinical and medical staff to support rapid admissions and discharges in a fast-paced 24/7 environment.
Ensure adherence to regulatory, payer, and organizational requirements related to admissions, discharges, and documentation.

Benefits

Employer-paid Life insurance
Medical and behavioral health benefits
Dental
Vision
Optional insurance coverage is available on a shared-cost basis
Flexible spending plans for health, dependent, and elder care
Optional Health Savings Account plan with employer contributions
6% employer match retirement, 100% vested after just one year
Generous paid time off benefit
Floating Holiday time for holidays worked
Paid Sick time
Progressive skills enhancement training
Monthly stipend for fitness club membership
Discounted membership for Crossfit Cañon City and HRRMC Wellness U Staff Gym in Salida
Clinical licensure reimbursement
Loan Forgiveness
Student loan repayment programs are available through: National Health Service Corps Active Sites, Nurse Corps Active Sites, NHSC STAR LRP Active Sites, Colorado Health Service Corps, Public Student Loan Forgiveness