Admission Counselor, Undergraduate

Mount St. Joseph University•Cincinnati, OH

About The Position

The Undergraduate Admission Counselor performs individual and team activities related to recruiting, reviewing, advising on admission prerequisites, evaluating official transcript credit, and admitting undergraduate students to support University enrollment and net revenue goals. The counselor meets with students, families, and other constituents to provide general information about the University and its admission requirements. The role provides administrative oversight of the admission funnel and exercises discretion and independent judgment when assessing prerequisites and making admission decisions. The position develops relationships with high school, transfer, and adult students; manages a recruiting territory; and coordinates campus visits, group visits, open houses, information sessions, and other recruitment activities. It involves moderate travel, particularly in the fall and spring, and some evening and weekend responsibilities. The counselor works with academic departments, support services, and University and community constituencies to plan recruitment and represent the University. The position works toward defined objectives with little supervision, plans and arranges its own work, and refers unusual cases to the Associate Director of Admission. The work environment includes intensive use of technology, prolonged standing or sitting, computer data entry, multiple concurrent tasks and service interruptions, high-level customer contact, confidentiality, and detailed work.

Requirements

Bachelor’s degree required.
Over one year up to and including two years of related experience.
Proficiency with Microsoft Office software, a web page editor, new media technologies including social media, CARS, and SLATE.
Valid driver’s license and availability to travel.
Adaptability to changing software systems and priorities.
Ability to articulate and promote the value of an undergraduate liberal arts education.
Strong interpersonal, public speaking, organizational, written, telephone, and electronic communication skills; ability to communicate clearly and concisely and listen well.
Ability to work evening and weekend hours.
Ability to provide exceptional prospective-student/customer-focused service and adapt to changing priorities and student needs.
Ability to recognize, appreciate, and serve culturally diverse populations and people with special needs.
Ability to collaborate and cooperate with colleagues and campus and community constituencies.
Ability to take independent initiative, solve problems creatively, and complete tasks with follow-through.
Ability to carry 50 pounds.
Ability to maintain confidentiality and accuracy while handling detailed work and multiple concurrent tasks.

Responsibilities

Build relationships to recruit high school, transfer, and adult students through inquiry and application funnels.
Conduct admission interviews.
Perform accurate and comprehensive transfer credit evaluations.
Execute communication plans by phone, email, and text.
Use technological resources, including social media.
Review applicants and make admission decisions.
Make scholarship recommendations.
Develop and manage a recruiting territory.
Communicate and build relationships with prospective students, guidance counselors, community college counselors, and other personnel in the assigned territory.
Organize campus visits, group visits, open house programs, and related campus activities for prospective students, parents, and guidance counselors.
Research and implement recruitment opportunities on and off campus.
Represent the University at events and speaking engagements.
Collaborate with academic departments and support services to plan and recruit at on- and off-campus events, including open houses and information sessions.
Serve on University and external committees when applicable.
Provide general information about the University and admission requirements to students, families, and other constituents.
Maintain accurate work and information provided to others; follow tasks through to completion.
Assist with responsibilities in the Admission Office and other University areas as appropriate during periods of high service demand.
Perform other duties as assigned.