Admission Counselor

Webster University•Webster Groves, MO

2h•Hybrid

About The Position

The Undergraduate Admissions Counselor is responsible for identifying, recruiting, and contributing to increasing the population of admitted and enrolled undergraduate students (freshmen) at Webster University. This role involves program development and implementation, requiring familiarity with successful recruitment practices and an enthusiastic, persuasive manner. Additionally, the Counselor will handle admissions-related file processing and support various university operations including Admissions (Transfer, Graduate, International, Online), Financial Aid, Housing & Residential Life, and Visitor Experience and Events to boost undergraduate student enrollment at Webster USA campuses.

Requirements

Skill in operating a computer and supporting software
Knowledge of immigration rules and regulations
Knowledge of college admissions policies and procedures
Skill in reviewing/evaluating transcripts
Strong interpersonal communication skills
Ability to demonstrate cultural sensitivity and diplomacy
Ability to effectively communicate in oral and written form
Ability to learn recruitment travel planning and proactive organizational skills
Ability to learn institutional systems and databases
Ability to learn and apply applicable federal, state, and institutional regulations
Ability to work independently without direct supervision
A working knowledge of higher education within the United States
Bachelor's Degree
One year of experience in recruitment, admissions, advising, or related enrollment and/or student service experience

Responsibilities

Recruits new freshmen students to Webster University
Assists with recruiting plans and events both on and off campus
Manages an assigned geographic territory and travels to high schools, community colleges, community-based organizations; attend college fairs and conduct special programs across the country
Plan all aspects of travel, manage receipts, and prepare travel reports to meet policies and deadlines
Represents undergraduate admissions in a public-speaking capacity both on and off campus and maintains records of these activities in SLATE
Responsible for counseling and outreach to students, their families, and high school guidance counselors on the admissions requirements and procedures, and works directly with them to resolve extenuating circumstances, complaints and appeals
Manages data, prospects, applicants, and recruitment territories through the SLATE (CRM) system to enhance student relationships, communication timelines to connect students with other areas of the university
Cultivate student applicant pool and assist with the transition to campus for incoming students
Determines eligibility of applicants for admissions based on analysis of the admission application, transcripts, standardized tests, and supplemental documentation in accordance with university guidelines and enrollment objectives
Utilizes professional judgement to analyze the complete student file to determine full admission, admission by exception, denial or to send the application on for further review
Responds to inquiries regarding admissions status from prospective students within established time benchmarks and service delivery protocols
Provides assistance to prospective students regarding admissions and other university requirements and process
Provides information to prospective students and families regarding general admission, financial aid, and work study through different communication means, including presentations
Updates information in SLATE and other university systems
Maintains a high level of working knowledge of university information, organization, opportunities, and policies
Responsible for counseling special populations that may include but are not limited to athletic, rural, urban, conservatory, and competitive scholarship students
Assists and participates in a variety of on-campus and off-campus recruitment and yield programs, virtually and in person
Implements recruitment activities such as application workshops, information sessions, financial aid information sessions and outreach presentations
Cultivates working relationships with university schools and colleges, departments, counselors and advisors to enhance student service and satisfaction as well as establish community contacts
Reports statistical data on programs, projects, SLATE cases and travel activities
Serves on internal committees and task forces and participates in work groups to support the mission of Enrollment Management and Webster University
Duties as assigned