Administrator
About The Position
We are seeking a highly organized and detail-oriented Administrator to support our restoration branch. This role is central to daily operations, combining office administration, customer communication, claims processing, and project coordination. The Administrator will handle customer inquiries, enter new claims, update project milestones in internal systems, assist project managers with subcontractor quotes, and maintain accurate records in compliance with BELFOR policies. The ideal candidate is proactive, professional, and thrives in a fast-paced environment where accuracy and clear communication are essential.
Requirements
- High School Diploma/GED.
- Strong administrative and organizational skills.
- Excellent communication and attention to detail.
- Proficient with Microsoft Office and Google Suite.
Nice To Haves
- Customer service experience preferred.
- Experience in restoration, construction, or insurance is an asset.
Responsibilities
- Answer and direct incoming calls; provide excellent customer service.
- Enter new claims in Encircle and the internal BELFOR Compliance System.
- Update job milestones and dates.
- Assist Project Managers by obtaining and organizing subcontractor quotes.
- Maintain accurate records, documentation, and compliance files.
- Prepare invoicing files and verify insurance details and supporting documents.
- Support general office operations and branch coordination.
- Any other reasonable duties as assigned.
Benefits
- Competitive compensation package
- Comprehensive health, dental, and vision benefits
- Company phone and laptop provided
- Paid vacation
- RRSP matching program
- Employee and Family Assistance Program (EFAP)
- Leadership development and industry-specific training and support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
