Administrator - Partner Connect
About The Position
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Requirements
- Bachelor’s degree in a related field or equivalent work experience
- Working knowledge of SAP Business Objects application
- Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
- Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information.
- Reviewing and improving analytics processes, methods, and tools to increase efficiency, accuracy, and security
- Strong organization, analytical, critical thinking, and problem-solving skills
- Proactive, organized approach to multitasking and prioritization
- Effectively manages time and consistently meets deadlines with some guidance from manager
- Demonstrates attention to detail and commitment to doing quality work
- Adjusts quickly to new or changing assignments, processes and people
- Learns from experience; modifies behavior to be more effective
- Understands the key business drivers; uses this knowledge in own work.
- Expands fundamental knowledge in own function and broadens skills
- Decisions are guided by policies and procedures; receives moderate guidance and oversight from manager
- Strong verbal and written communication skills
- Strong research and presentation skills
- Strong interpersonal and customer service skills
- Ability to summarize and express information and ideas in a clear and organized manner
Nice To Haves
- Additional education, certifications, or experience are a plus.
- 1-2 years’ experience in Holman Fleet & Mobility or call center is a plus
- Understanding of automotive repair industry processes
- Experience in interaction and negotiation with repair vendors
- Advanced competency in data analysis and reporting
- Familiarity with Intellifleet and Holman PartnerConnect systems is a plus
- Demonstrates an understanding of Holman Fleet & Mobility business strategy is a plus
Responsibilities
- Primary support resource for development and administration of the Holman PartnerConnect System
- Maintain Holman PartnerConnect adoption level and support system table updates
- Daily review and maintenance of supplier activities in Holman PartnerConnect
- Functions as SME in all facets of the Holman PartnerConnect system
- Directs and hosts Holman PartnerConnect training requests
- Works directly with IT team in identifying and resolving defects and enhancements in Holman PartnerConnect
- Works directly with database team to develop customized reporting
- Perform systems testing as required
- Perform all other duties and special projects as assigned
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
- Paid sick leave benefit that meets the mandated requirements (for part-time and temporary employees in certain areas)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
