Administrator Outpatient Mental Health ACT Program 365
About The Position
The Administrator is a key position in driving the organization’s success. They are responsible for both clinical and financial success of their Program which contributes the overall success of both Telecare and those we serve. The individual in this role is responsible for overseeing and leading the team of people providing patient care as well as managing the business operations of the Program. They are responsible for managing all aspects of the day-to-day operations of the Program, which involves ensuring successful management and leadership over the 4 Pillars of performance: Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security. Additionally, the Administrator collaborates with all corporate functions and outside consultants and representatives of the program to State/County agencies, community partners, and consumer groups. Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols.
Requirements
- Bachelor’s degree, preferably in Business, Social Services or Public Health
- Four (4) years of experience in an administrative management position in a health care setting
- Two (2) years of responsibility of supervising professional staff, budgeting, program planning, and licensing
- Must understand community mental health services, psychiatric rehabilitation concepts, and the Recovery Philosophy
- Must be at least 21 years of age
- Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment
- Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver
- Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)
Responsibilities
- Overseeing and leading the team of people providing patient care
- Managing the business operations of the Program
- Managing all aspects of the day-to-day operations of the Program
- Ensuring successful management and leadership over the 4 Pillars of performance: Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security
- Collaborating with all corporate functions and outside consultants and representatives of the program to State/County agencies, community partners, and consumer groups
- Participating in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe
- Actively monitoring communications (e.g., phone, email) and responding in accordance with operational protocols while on-call
Benefits
- Paid Time Off
- Nine Paid Holidays
- Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift)
- Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
- Free CEUs
- Free Supervision for BBS Associate License
- Coaching and mentorship
- Online University Tuition Discount
- Company Scholarships
- Medical, Vision, Dental Insurance
- 401K
- Employee Stock Ownership Plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
