Administrator III

King County•Seattle, WA

2d•Hybrid

About The Position

This position is open to current King County Metro Transit employees only who have passed their probationary period in their current position. The King County Metro Transit Facilities Division (TFD) is hiring for an Administrator III position-an essential role that offers excellent benefits and the opportunity to be part of a mission driven collaborative team. The ideal candidate is highly organized and able to manage multiple administrative projects and priorities at once. This position provides direct support to Section Managers to ensure smooth operations and serves as the guide for other division administrative professionals, leading processes and ensuring consistent implementation across the division. This position also plays a key role in supporting division wide programs and helping interpret data to guide decision making. We are seeking someone who: Values equity and inclusion and contributes to a respectful, welcoming workplace where all voices are heard and valued. Brings a solution-oriented mindset and can adapt in a fast-paced environment. Builds positive, productive relationships with both internal colleagues and external partners. Has a passion for streamlining processes, improving accuracy and making systems work better for everyone. If you share this commitment and you're ready to contribute to a team that values professionalism, service, and continuous improvement we want to hear from you! About Metro’s Transit Facilities Division: King County Metro Transit’s Facilities Division maintains all Metro Transit properties, such as bus bases, park & rides, bus shelters, and offices and maintenance shops. Services include bus shelter repairs and replacements, bus shelter cleaning, trolley wire repairs, radio maintenance for buses, environmental spill clean-up, bus sign replacement, graffiti removal, and other facilities maintenance duties. Internally, team provides division-wide support functions for finance, budget, environmental compliance, safety, training, administrative services and new employee orientation. Planning, inventory/materials management, work center, workforce management, functional asset management, general/maintenance agreements, systems support, capital infrastructure, sustainable resources/energy. This recruitment may immediately fill one (1) Special Duty Assignment (SDA) position. This recruitment may be used to establish an eligibility pool to fill future Special Duty Assignment (SDA) vacancies that may occur over the next twelve (12) months.

Requirements

Demonstrated experience successfully performing business and administrative functions relevant to the responsibilities of this position.
Demonstrated skill in project or program management, and the ability to apply principles and practices related to data collection, analysis, and program management into administrative duties.
Professional, courteous, and tactful customer service skills that demonstrate discretion, patience, and the ability to follow through on commitments.
The proven ability to be a productive and collaborative team member who values the diversity of opinions, perspectives, backgrounds, experiences, and cultures.
Strong interpersonal skills to be able to foster effective working relationships built on trust and respect with an increasingly diverse team and external partners.
Demonstrated ability to be detail-oriented, organized, and show initiative and resourcefulness in independently resolving problems and ensuring a quality work product.
Demonstrated ability to document, prepare and communicate program information to key staff.
Excellent written and verbal communication skills are required, including negotiation and facilitation skills.
Skill in maintaining strict confidentiality in the handling of sensitive data and information involving matters internal to TFD and Metro.
Data analysis skills that support their ability to make data-driven decisions, identify trends, and track program effectiveness.
Demonstrated strong attention to detail.
Proven ability to multi-task and remain organized in a fast-paced environment with multiple deadlines and changing priorities.
Time management skills that demonstrate the ability to manage competing priorities, multiple projects, and daily responsibilities in an effective and efficient manner.
Intermediate level proficiency with software and tools generally used by business and administrative staff, including Office products such as Outlook, Word, Excel, Teams, and SharePoint.
A positive, collaborative, flexible disposition; equally adept at working independently or as part of a team.
Advanced knowledge of financial information systems.

Nice To Haves

Knowledge of Metro Transit policy & procedures.
Experience with Enterprise Assets Management or similar work order asset management system.
Experience in implementing, initiating, and managing projects/programs.
Demonstrated ability to coach, mentor and develop staff.
Skill in translating technical information to non-technical audiences.
Knowledge of Lean/Continuous Improvement principles.

Responsibilities

Guide Transit Facilities administrative staff.
Develop tools to assess administrative services and identify process improvements.
Develop and document standard work procedures for consistency and efficiency across the division.
Provide training to staff on these procedures to support knowledge transfer and compliance.
Monitor and support compliance with administrative policies and procedures across the division.
Evaluate administrative trends and industry best practices; recommend policy updates and procedural changes to enhance service delivery.
Serve as HR liaison for the division, supporting grievance tracking and protected leave processes.
Maintain documentation for grievances, investigations, meeting minutes, and personnel actions.
Oversee records management systems for digital and physical documents, ensuring accuracy and accessibility.
Serve as the escalation point for administrative issues, including payroll, protected leave, and grievances.
Coordinate and lead special projects across the division.
Prepare agendas, attend and take minutes for Labor-Management Relations Committee (LMRC) meetings, grievances, and investigations.
Assist with spending plans and budget maintenance activities.
Recommend cost efficiency and service improvements.
Provide oversight and troubleshooting for payroll processing.
Serve as the division lead on travel policies and standards.
Serve as division liaison in meetings that deal with administrative staff and other administrative duties as delegated.
Provide direct support to section managers to ensure smooth operations.