Administrator, Hub Operations

Envoy Air Inc.•Los Angeles, CA

About The Position

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Salary range - $62,100 - $69,000 Responsibilities How will you make an impact? This position is intended to support administrative operations through a stronger focus on reporting, systems management, and process improvement, rather than traditional transactional admin support. Key responsibilities would include: Operational Reporting & Data Analysis • Maintain and validate reports that support staffing, attendance, and compliance tracking • Identify trends and provide insights to support operational decision-making Systems & Automation Support • Maintain and improve existing automation workflows (sick reporting, compliance tracking, notifications) • Partner on developing new automations to reduce manual work and improve efficiency Process Standardization & Improvement • Identify gaps in current administrative processes and implement standardized solutions • Reduce variability and improve turnaround times across admin functions Cross-Functional Coordination • Partner with Operations, Workforce Planning, and Admin teams to ensure alignment • Support communication and execution of administrative processes impacting the operation Data Integrity & Compliance Support • Ensure accuracy of administrative data used for compliance and operational reporting • Support tracking of requirements tied to badges, attendance, and other regulatory needs The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects to meet deadlines and objectives. Must be able to work with minimal supervision, report to work regularly and on-time and be self-motivated Qualifications Who are we looking for? Requirements Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy May be subjected to engine fumes, vehicle emissions, dust, engine noise and de-icing fluids Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated Minimum age of 18 High school diploma or GED equivalent; college degree preferred Possess a valid, unexpired and unsuspended state driver’s license; some license restrictions may prohibit a candidate from being considered for this role Possess the legal right to work in the United States Must be able to read, write, fluently speak, and understand the English language and in Caribbean bases, Spanish is preferred. Demonstrates above average qualities of leadership, initiative and judgment Must perform job functions in variable weather conditions as well as environmental conditions. Must be able to lift bags weighing up to 75lbs. Ability to work rotating shifts including weekends, holidays and days off College Degree preferred Previous Public contact experience preferred Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled. #EnvoyHubL

Requirements

Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy
May be subjected to engine fumes, vehicle emissions, dust, engine noise and de-icing fluids
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
Minimum age of 18
High school diploma or GED equivalent; college degree preferred
Possess a valid, unexpired and unsuspended state driver’s license; some license restrictions may prohibit a candidate from being considered for this role
Possess the legal right to work in the United States
Must be able to read, write, fluently speak, and understand the English language and in Caribbean bases, Spanish is preferred.
Demonstrates above average qualities of leadership, initiative and judgment
Must perform job functions in variable weather conditions as well as environmental conditions.
Must be able to lift bags weighing up to 75lbs.
Ability to work rotating shifts including weekends, holidays and days off

Nice To Haves

College Degree preferred
Previous Public contact experience preferred

Responsibilities

Maintain and validate reports that support staffing, attendance, and compliance tracking
Identify trends and provide insights to support operational decision-making
Maintain and improve existing automation workflows (sick reporting, compliance tracking, notifications)
Partner on developing new automations to reduce manual work and improve efficiency
Identify gaps in current administrative processes and implement standardized solutions
Reduce variability and improve turnaround times across admin functions
Partner with Operations, Workforce Planning, and Admin teams to ensure alignment
Support communication and execution of administrative processes impacting the operation
Ensure accuracy of administrative data used for compliance and operational reporting
Support tracking of requirements tied to badges, attendance, and other regulatory needs