Administrator/Dental Assistant - Oral Surgery Group of Winnipeg

dentalcorp•Winnipeg, MB

1d•Onsite

About The Position

This is a dual Dental Administrator/Dental Assistant role with a primary focus on administrative responsibilities. The successful candidate will support the patient experience and day-to-day operations of the office while also providing dental assisting support as needed. The role involves creating a welcoming experience for patients, managing appointments and communications, handling billing and insurance claims, maintaining patient records, supporting treatment coordination, preparing treatment rooms, assisting during procedures, taking X-rays, performing sterilization, providing post-operative instructions, collaborating with the team, and maintaining patient confidentiality and regulatory compliance.

Requirements

Previous dental administration, dental reception, or Patient Care Coordinator experience is preferred
Dental assisting experience is a strong asset
Registered and/or Certified as a Dental Assistant with your provincial regulatory body or association is an asset
Experience with dental software systems is preferred
Strong communication, organizational, and multitasking skills
Comfortable working in both administrative and clinical environments
Compassionate and professional approach to patient care
Ability to work collaboratively and step into different responsibilities to support the team
Candidates must be legally authorized to work in Canada.

Responsibilities

Create a welcoming and positive experience for patients from arrival to departure
Manage appointment scheduling, confirmations, patient communications, and overall patient flow
Handle patient billing, payments, insurance claims, and fee-related inquiries
Maintain accurate patient records, charts, referrals, and other clinical documentation
Support treatment coordination and communicate treatment information to patients as required
Prepare treatment rooms, instruments, and materials for procedures
Assist the oral surgeons during procedures while maintaining patient comfort and efficient workflow
Take dental X-rays and digital images as required
Perform instrument sterilization and follow IPAC and infection-control standards
Provide patients with appropriate post-operative instructions and support
Collaborate with the clinical and administrative team to ensure smooth daily operations
Maintain patient confidentiality and follow all privacy, safety, and regulatory requirements