Administrative Technician YRTC-Kearney

State of NebraskaKearney, NE
Onsite

About The Position

The Youth Rehabilitation and Treatment Center (YRTC) - Kearney is seeking a dynamic, detail-oriented Administrative Technician. This role involves supporting essential administrative functions such as organizing schedules, drafting reports, and managing sensitive information. The technician will be crucial in compiling data, creating reports, and providing feedback for process improvement. The position also includes assisting with training, supervising clerical staff, and managing the youth record system (myAvatar). This role offers an opportunity to make a meaningful impact in a fast-paced environment for Nebraskans.

Requirements

  • Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.
  • Knowledge of: administrative and office processes and procedures and associated computer applications such as word processing, file management, record keeping, and database management; customer service processes and principles; specialized processes and terminology associated with assigned work.
  • Skill in: active listening; asking questions; understanding instructions; using word processing; creating spreadsheets, charts, graphs, and reports; managing time, schedules, and priorities; monitoring and assessing program performance; applying critical thinking techniques.
  • Ability to: formulate and recommend alternative courses of action; communicate and exchange information and ideas with others; interpret and apply policies, procedures, and regulations; track and monitor information; retrieve information from a variety of sources; maintain confidential records.

Nice To Haves

  • Administrative and office processes and procedures and associated computer applications such as word processing, excel, file management, record keeping, and database management; customer service processes and principles; specialized processes associated supervisory work, KRONOS/ time keeping.

Responsibilities

  • Performs administrative support activities for the Youth Rehabilitation and Treatment Center - Kearney such as collecting/reviewing information and writing responses to inquiries or complaints of potentially sensitive nature.
  • Reviews and update policies and procedures for the facility, and participate in the facility accreditation/audit processes.
  • Composing or tracking preparation of administrative, operational or similar reports or informational summaries concerning workload, staffing or legislative topics.
  • Arranging schedules and agendas, organizing conferences, recording minutes, and preparing a written record of proceedings for various meetings.
  • Collects, compiles, and/or extracts information and/or data from computers, databases, statistical, administrative, and/or other records and documents.
  • Compiles records and creates reports, charts and/or graphs through word processing, spreadsheet, or database software to display information in a readable format and to provide the immediate supervisor and management officials with information for making decisions.
  • Gives feedback on work processes/methods and participates in process improvement projects.
  • May assist with training and guiding the work of others.
  • Provides advice and consultation with lower-level clerical and technical support positions where decisions require the application of program knowledge to assist with processing activities; provides detailed responses to questions on program services, application procedures, or processing steps.
  • Completing KRONOS / time keeping, scheduling staff or appointments, supervise lower Office Clerk Positions at YRTC-K.
  • Oversee all aspects of the youth record system (myAvatar).

Benefits

  • A comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
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