Administrative Technician - Reunification & Permanency

City of Richmond•Va 23219, VA

10d•Onsite

About The Position

The City of Richmond Department of Social Services is seeking highly qualified candidates for the position of Administrative Technician in the Children, Families & Adults Division. The incumbent is responsible for providing intermediate level office support to the Reunification & Permanency social work team. Work may include receptionist duties, including furnishing general information within prescribed rules; data entry; document preparation including proof-reading and editing; filing and maintaining filing systems; mail processing; routine record-keeping; arranging appointments and schedules; preparing meeting agendas and taking minutes; processing financial transactions including verification of mathematical accuracy and proper coding; copying; and ordering or maintaining supply inventories. City of Richmond Social Services employees who work in this class are considered essential personnel and will be required to work during declared emergencies and major weather events.

Requirements

High School Diploma or GED
Two years of related clerical or office support experience
Considerable knowledge in English language and grammar
Standard office equipment such as multi-line phones, computers, copiers, fax machines, scanning machines, etc.
Software such as Microsoft Office Suite (Word, Excel, Outlook, etc.)
Administrative and clerical procedures such as word processing, managing files and records, and designing forms
Demonstrated skills in entering data accurately
Maintaining confidentiality
Thinking critically to solve problems
Data entry
Demonstrated ability in following established procedures
Attention to detail
Working independently with little supervision
Time management and organization
Use of sound judgment and decision making

Nice To Haves

Proficiency knowledge and skill in the use of Microsoft applications (Work, Excel, Outlook)
Prior experience in a human services environment
Able to work in a routine operation and able to manage changing priorities
Skill in using good independent judgment and be proactive in managing tasks
Possess a high level interpersonal and communication skills
Ability to provide quality customer service to external and internal customers
Experience in records management

Responsibilities

Preparing meeting agendas
Answering telephone and directing calls and visitors
Providing information to visitors and callers
Receiving opening, logging, and distributing departmental mail
Composing and typing correspondence
Proofreading and editing documents
Maintaining and organizing filing systems
Entering data into department automated information systems
Scheduling meetings and preparing meeting agendas
Maintaining up-to-date Microsoft Outlook calendar of team activities
Operating office equipment, including personal computer and maintains equipment and supplies inventory
Other related duties as assigned