Administrative Technician II - 24 Hours Weekly

City of Concord•Concord, NH

11d•Onsite

About The Position

Come work for Concord Police Department! Looking for a detail oriented administrative support professional who understands this is a 7 day operation of supporting our officers, dispatchers as well as administrative and command staff. We have a need for a flexible individual who is willing to work two day shifts and two evening shifts. Three 8 hour shifts can also be considered. This will be an exciting time to join the department as we prepare to move into a new state of the art facility!

Requirements

High school diploma or GED and two years of clerical experience which involved interacting with the public to disseminate information, or Any combination of education, training and experience which provides the required knowledge, skills and abilities required for the job.
Depending on area of assignment may be required to pass psychological examinations.
S.P.O.T.S. Operator.
Justice of the Peace
Knowledge of administrative policies and procedures and technical terminology relative to area of assignment.
Good business English, including grammar, spelling, punctuation, and composition.
Word processors or computers.
Communicating effectively, both orally and in writing, with the general public.
Typing moderately complex documents such as reports and charts containing numerical information at a rate of 40 words per minute.
Performing basic mathematical computations such as addition, subtraction, multiplication, and division.
Using computers to enter and retrieve information.
Operating general office equipment.
Formatting, preparing, and distributing reports.
Maintain high degree of confidentiality.
Organize and compile information into a logical and sequential format.
Understand and carry out moderately complex written and oral instructions.
Perform job functions under stressful deadlines.
Make informed and accurate decisions in the absence of staff.
Establish and maintain effective working relationships with other employees and the general public.
Perform duties while sitting at a desk or table or while intermittently sitting, standing, stooping, bending, crouching, or walking.
Occasionally lift light objects.
Record keeping, report preparation, filing methods, and records management techniques.
Standard business arithmetic, including percentages and decimals.
General office procedures, policies, and practices, as well as basic knowledge of computer/VDT and other general office equipment.
Basic budgetary principles.
City of Concord zoning ordinances and basic interpretations.

Responsibilities

Answers multi-line telephone system; directs and transfers calls to proper destinations; interacts with the public; enters and retrieves information via computer; receives payment of parking violation fines; issues receipts.
Performs data entry of parking tickets.
Retrieves messages, overnight parking lists, and reports from the dispatch center, and disseminates to officers' message board, records department, and other divisions.
Maintains cash drawer for parking unit; provides change to public for payment of parking violation fines.
Files parking control correspondence, motor vehicle records, and notices.
Scans all documents into IMC computer system.
Enters information regarding restraining orders; verifies the validity of temporary orders; purges orders that have expired.
Authorizes the legality of listings entered into the National Crime Information Center; expunges cancellations.
Reviews and corrects pending warrants in the IMC computer system.
Maintains and updates database to ensure accurate and balanced record keeping.
Assists in the processing of department payroll.
Greets visitors and responds to questions and requests.
Collects money; enters daily cash received; prepares and completes bank deposits.
Processes insurance requests for accidents and incidents.
Creates calls and reports for lost, stolen, and damaged property under one thousand dollars.
Creates pistol permits and enters permits into system.
Provides information regarding various codes and ordinances related to parking, police policies, procedures, and press releases.
Enters vehicle citation warnings.
Formats and types letters, forms, and memoranda.
Prepares documents for archiving.
Maintains and logs incoming and outgoing correspondence.
Prepares, collates, copies, and disseminates morning reports for investigation and prosecution.
Processes applications for games of chance; collects fees and prepares licenses.
Performs other related duties as assigned.