Administrative Support (MCO)
The Sheakley Group Inc•Deer Park, OH
•$15 - $16
About The Position
The Administrative Support provides essential administrative and document management support to ensure efficient departmental operations. This role is responsible for handling incoming mail, scanning and indexing documents, processing records requests, maintaining document retention procedures, and supporting internal and external customers.
Requirements
- High school diploma or equivalent experience
- Strong computer skills
- Typing speed: 30–40 WPM
- 0-key proficiency: 9,000 KPH preferred / 30 WPM
- Ability to manage sensitive information and maintain confidentiality
- Excellent customer service, verbal, and written communication skills
Nice To Haves
- Demonstrate organization, attention to detail, dependability, and resourcefulness
Responsibilities
- Open, sort, and distribute departmental mail daily
- Scan and convert documents from mail, BWC, or other sources into the system, ensuring appropriate date stamps and timely indexing
- Shred files based on destruction dates
- Accurately prep (index) documents in the imaging system for distribution to appropriate staff members
- Print various letters and reports for distribution to clients, injured workers, attorneys, Third Party Administrators (TPAs), and other parties
- Process requests for medical records
- Fulfill employer supply requests
- Meet and maintain quality and performance standards
- Other duties as assigned by Team Leader, Supervisor, or Manager
- Uphold Sheakley’s Core Values
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
