Administrative Support

Wabtec • Berwick, PA

3d • $22 • Onsite

About The Position

The Administrative Support Position is responsible for retrieving and entering all Customer Orders. Other responsibilities will include answering phones, miscellaneous inventory functions, as well as various other office tasks. Starting hourly rate for this position is $21.50 per hour

Requirements

• High School graduate, or general education degree required.
• Must be able to read and speak English to effectively communicate with customers.
• Proficient in Microsoft Word, Excel and Outlook.
• Proficient typing skills.
• Ability to work with minimal supervision.
• Ability to speak clearly, listen attentively and provide excellent phone presence.
• Demonstrate organizational skills, practice time management, meet deadlines and display a sense of urgency.
• Strategic and creative thinking to analyze issues that may arise and create solutions.
• Ability to respond positively to feedback and implement change in process and procedures as needed.
• Ability to multi-task, prioritize and manage time effectively in a fast-paced environment.
• Ability to maintain a clean work environment.
• Ability to work overtime as required and approved.
• Work well with all levels of the organization.
• Employee is regularly required to speak and hear.
• Employee is frequently required to sit, stand, walk and use two hands.
• Employee is required to lift and/or move up to 25 pounds on occasions.
• Employee is regularly required to work in front of a computer for up to 8 hours a day.
• Work hours may fluctuate based on demand.
• Employee must have the ability to sit and stand for extended periods of time and move around an office environment that may require movement in small areas.
• Employee is required to wear safety glasses when in a manufacturing area.
• Must have the ability to wear hearing protection when in production areas that require it.
• Employee is required to be on site during scheduled shift to perform daily duties and responsibilities.

Responsibilities

• Retrieve Customer Purchase Orders from various portals and enter in ERP System on a daily basis.
• Answer and direct all incoming calls on 8-line telephone system. Will transfer caller to voicemail when associate if unavailable.
• Perform various inventory transactions in ERP system.
• Maintain and create new Customers within our ERP system.
• Maintain customer pricing in ERP
• Miscellaneous tasks related to timekeeping.
• Participate in AR Collections Call and follow up with customers as required.
• Required to be highly organized and exhibit technical proficiency.
• Perform other duties as assigned from time to time by Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees