Administrative Support

Sheakley Group • Blue Ash, OH

2d

About The Position

This role provides administrative and customer service support to the Return-to-Work team by managing documentation, communications, timesheets, and Modified Duty Offsite (MDOS) claims. The position requires strong organizational skills, attention to detail, confidentiality, and the ability to effectively multitask in a fast-paced, team-oriented environment.

Requirements

• Ability to handle sensitive information and maintain a high level of confidentiality
• Data Entry skills, both accurate and efficient
• Proficient with Microsoft Office products (Word, Excel and Outlook)
• Organized, attention to detail, flexibility and strong ability to multi-task
• Ability to work in a fast paced environment individually or as a team
• Effectively work with others to build consensus and rapport
• Knowledge and skills at a level normally acquired through the completion of a High School education or equivalent experience.
• Ability to sit and stand for prolonged periods of time
• Ability to lift and move up to 30 lbs.

Responsibilities

• Scanning, faxing and mailing documents to injured workers, clients, attorneys and physicians.
• Preparing supply orders for customers.
• Responding to phone and text communication
• Managing employee timesheets
• Modified Duty Offsite (MDOS) claims administration
• Customer Service
• Assist RTW team with non-profit placements as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees