Administrative Support - Contract

Tesseon • St. Louis, MO

3d • Onsite

About The Position

Tesseon is a trusted leader in Human Capital Management, delivering payroll and workforce solutions to businesses of all sizes. We're hiring a Administrative Support to support a major client migration project. This is a phone-intensive role. You will spend approximately 95% of your day on the phone with clients. If you thrive in a fast-paced calling environment and enjoy client interaction, we want to hear from you.

Requirements

• Proven phone experience-you've worked in a role where you were on the phone most of the day
• Customer service experience-you know how to handle client conversations professionally and calmly
• Flexibility and adaptability-ability to pivot when strategies shift or new priorities emerge
• Confident, clear speaking voice with a friendly and professional tone
• Ability to stay organized and productive while managing high call volume
• Reliable and punctual; able to meet daily call goals
• Basic computer skills for logging calls and sending emails

Responsibilities

• Spend the majority of your day making outbound calls to existing clients regarding their software migration
• Speak confidently and professionally with business owners, HR managers, and office administrators
• Keep conversations focused and positive, reassuring clients throughout the transition
• Route technical questions to the appropriate customer service representative-you are not expected to troubleshoot software
• Send templated follow-up emails after calls
• Track call activity and maintain accurate records
• Adapt quickly as project needs evolve and support other areas of the migration as identified

Benefits

• We'll give you the tools, templates, and support you need to succeed.
• Your work directly helps our clients through an important transition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed