Administrative Support Technician - Human Resources

HCPS • Harford, PA

26d

About The Position

This class is the second level in the Administrative Support series. Incumbents
perform advanced clerical, bookkeeping, and data processing/computer maintenance
support for school and District office operations. As assigned, incumbents may
provide secretarial support for schools or District office functions including
grant programs; receive and execute computer-related work orders; perform
student and/or employee record data input and report generation; and/or maintain
salary and time accrual records. As assigned, incumbents provide advanced
support for a program or grant by responding to inquiries and processing
transactions; scheduling appointments and interviews; performing accounting
support and cashiering functions such as billing and payroll; resolving computer
and software issues; providing summaries; and, performing data entry and report
compilation activities. Based on assignment, responsibilities may include
researching and resolving internal and external inquiries; supporting the
development and compilation of reports, surveys, purchases, and events; and
updating and performing edits on assigned files. As assigned, prepares
correspondence; provides customer service; conducts data entry and updates
records; and provides general administrative support as needed.

This position requires a broad knowledge of the organization and under minimal
supervision provides specialized administrative support services to the assigned
school and/or department.

Requirements

• High School Diploma or GED.
• Three years of office or accounting administrative support experience.
• Microsoft Office Suite (Word and Excel) proficiency is required.
• Data entry techniques, data management; and use of automated information systems;
• Applicable programs and/or grants;
• Proper etiquette in handling of confidential or sensitive information with discretion; Mathematical principles; bookkeeping and cashiering;
• Modern office equipment.
• Utilizing a computer and relevant software applications; Managing time and prioritizing work;
• Coordinating routine projects;
• Using databases for records management, information storage and retrieval;
• Handling confidential and sensitive information using good judgment;
• Providing guidance, assistance and/or interpretation to others regarding the application of procedures and standards to specific situations;
• Providing advanced internal and external customer service;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Responsibilities

• Assists internal and external customers via email, telephone, and in person, responding to questions and concerns and providing information regarding programs, accounts, equipment, and grants. As assigned, researches, responds, resolves inquiries, and/or provides support for AR, AP, payroll, time accrual, and related functions and/or computer maintenance, graphics, repair, and software utilization.
• Updates, maintains, and retrieves information from files and automated information systems; incorporates data into assigned records and documents; supports the development and compilation of reports and summaries; and, generates reports from automated systems.
• Performs administrative support activities as assigned, which may include: maintaining schedules; coordinating meetings; editing and preparing written materials or documents; researching basic information and/or providing related support.
• Receives and reviews documents, forms, and requests from internal and external customers and processes them.
• Performs bookkeeping and cashiering functions as assigned; prepares and processes invoices or statements for accounts payable and/or receivable; and, assists with tracking budget and department information, such as maintaining balances, researching discrepancies, and preparing financial reports.
• Maintains and monitors inventory and/or supplies for assigned area, and prepares requisitions to replenish stock.
• Organizes and maintains files; retains and purges files in accordance with established records retention policies and procedures.
• Performs other duties of a similar nature and level as assigned.

Benefits

• HCPS offers an expansive benefits package including individual and family medical, vision, dental, life insurance, retirement savings, pension, paid time off, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED