Administrative Support Team Associate, Marley Station - Part Time

Macy's•Glen Burnie, MD

1d•Onsite

About The Position

As an Administrative Support Team (AST) Colleague, you play a vital role in keeping the store running smoothly behind the scenes. You’ll support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. From overseeing scheduling and managing cash office operations to facilitating the new hire onboarding process and supporting colleague engagement, your work enables store leadership and teams to focus on delivering exceptional customer service. You’ll serve as a key point of contact for both store colleagues and leadership, acting as a liaison for HR-related matters, coordinating new hire paperwork, onboarding, and training sessions. Your role also includes maintaining store recognition programs, distributing reports, balancing the vault and supporting maintenance requests. With professionalism, discretion, and attention to detail, you help ensure a well-organized and supportive store environment.

Requirements

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities
Can work on your own but are great with team dynamics
Can handle electronic devices with no problem
1-2 years related experience required
Talking
Lifting
Constant moving
Standing
Reaching with arms and hands
Standing for at least two consecutive hours
Lifting at least 25lbs
Stooping
Kneeling
Crouching
Climbing ladders
Reaching, including above eye level
Close vision
Color vision
Depth perception
Focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Responsibilities

Maintaining an organized Store Management Office
Handling administrative and human resources functions
Coordinating internal communications
Overseeing scheduling
Managing cash office operations
Facilitating the new hire onboarding process
Supporting colleague engagement
Serving as a key point of contact for store colleagues and leadership
Acting as a liaison for HR-related matters
Coordinating new hire paperwork, onboarding, and training sessions
Maintaining store recognition programs
Distributing reports
Balancing the vault
Supporting maintenance requests
Ensuring a well-organized and supportive store environment
Greeting teammates
Ensuring the office is clean, organized, and prepared for colleagues and customers
Reviewing team priorities
Focusing on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back
Finishing tasks accurately and professionally, whether finalizing reports, supporting new hires, or wrapping up daily operations
Following through with care, communicating clearly, and ending each interaction with a sincere thank-you and a personal touch
Supporting one another with honesty, care, and collaboration
Striving to improve every day, taking pride in work, achieving sales goals and learning from each other to deliver individual and store results

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice