Administrative Support Specialist

SSO LLC • Augusta, ME

11d • Onsite

About The Position

Our client is seeking a detail-oriented Administrative Support Specialist to provide long-term support within the Central Office in Augusta, ME. This role supports critical administrative functions, including processing provider information and service requests, coordinating travel for staff and clients, developing professional communications, and maintaining organized records. The primary goal of this position is to ensure the efficient operation of central office activities while maintaining compliance with State and Federal regulations and supporting accurate federal funding claims. The ideal candidate is self-motivated, highly organized, detail-focused, and capable of critical thinking in a fast-paced administrative environment.

Requirements

• Training, education, or experience in administrative or office support functions
• Demonstrated ability to perform accurate data entry and validation
• Use Microsoft Office (Word, Excel, Outlook) effectively
• Produce clear, professional written communication
• Maintain organized filing systems and records
• Apply strong analytical and problem-solving skills
• Excellent organizational and time management skills
• Ability to work independently with a high level of accuracy and attention to detail

Nice To Haves

• Strong critical thinking and decision-making abilities
• Proven ability to manage multiple priorities simultaneously
• Experience working in administrative support within government or human services environments

Responsibilities

• Receive and process service requests accurately and efficiently
• Review, validate, and update data across multiple systems
• Prepare and manage professional correspondence, including official eligibility letters
• Maintain and organize client records, documentation, and filing systems
• Develop and manage client communications using internal systems
• Coordinate transportation and travel services for staff and clients
• Support administrative workflows to ensure compliance with State and Federal guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed