Administrative Support Coordinator - Part-time, Evenings
About The Position
Gateway Rehab Center (GRC) is hiring a part-time Administrative Support Coordinator for our outpatient office in Green Tree, PA! In this important role, you will provide administrative and operational support to outpatient programming while helping ensure a positive experience for patients, visitors, and staff. You will support daily office operations, maintain patient records, coordinate scheduling activities, and assist with the overall efficiency of the site. This position works evening hours Monday through Thursday, making it an excellent opportunity for candidates seeking a consistent weekday evening schedule. If you're organized, detail-oriented, and enjoy working in a fast-paced healthcare environment, keep reading!
Requirements
- High School Diploma or GED.
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Strong attention to detail and accuracy.
- Solid computer proficiency and experience with office software applications.
- Ability to manage multiple priorities in a fast-paced environment.
- Professional demeanor and strong customer service skills.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Pass a PA Criminal Background Check.
- Obtain PA Child Abuse and FBI Fingerprinting Clearances.
- Pass a Drug Screen.
- Complete a 2-Step TB Test.
- Obtain CPR/First Aid Certification.
Nice To Haves
- Post-secondary education, business school, or professional school training.
Responsibilities
- Process patient evaluations, admissions, and discharges within the electronic health record system.
- Assist in scheduling patients for services through the electronic health record system.
- Greet patients and visitors and notify staff upon their arrival for appointments.
- Complete word processing, data entry, filing, and other administrative duties.
- Train new administrative staff on office procedures and electronic medical record systems.
- Monitor patient liability and payment rates, including tracking balances, collecting payments, making deposits, and referring non-paying patients to management when necessary.
- Coordinate and process patient drug screenings.
- Answer and direct calls on a multi-line telephone system in a professional and courteous manner.
- Respond to visitor inquiries and provide information regarding services and programming.
- Audit patient charts, including admission and discharge documentation.
- Support physician and nursing clinic days, including appointment scheduling, authorizations, medication ordering, and pharmacy communication.
- Order office supplies and maintain inventory as needed.
- Ensure office equipment is functioning properly and support the smooth operation of the facility.
- Generate and respond to correspondence.
- Maintain a neat, organized, and welcoming lobby and front desk area.
- Support medical records functions, including maintaining patient records and finalizing records after discharge.
- Attend site and operational meetings as required.
- Perform other related duties as assigned.
Benefits
- Contribution toward the medical insurance plan of your choice: Highmark or UPMC
- Access to employee discount programs
- Additional supportive benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
