Administrative Support Coordinator II

San Diego State UniversitySan Diego, CA
Hybrid

About The Position

The Administrative Support Coordinator II plays a central role in supporting the academic and operational success of the department. Working closely with the Department Chair, faculty, and College partners, this position coordinates a wide range of administrative functions, including academic personnel processes, curriculum and scheduling support, budget-related activities, and daily operations. The role serves as a key point of coordination and communication, ensuring processes run smoothly, timelines are met, and policies are applied consistently. This is an excellent opportunity for a detail-oriented professional who thrives in a collaborative, fast-paced academic environment.

Requirements

  • fully functional knowledge of and skill in standard office procedures and practices
  • ability to understand and operate in a variety of organizational structures
  • thorough knowledge of English grammar, spelling, and punctuation
  • ability to clearly communicate orally and in writing
  • ability to use and quickly learn new office support technology systems and software packages
  • high school program, technical/vocational program, or their equivalents combined with several years of related office work experience
  • Extensive experience using Microsoft Word and Excel.
  • Experience with On Base, Banner, and PeopleSoft.
  • Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
  • Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist.

Nice To Haves

  • Lead and/or supervisory experience
  • Experience working with diverse student populations in a university setting
  • Experience maintaining budgets
  • Experience in handling confidential matters
  • Experience coordinating administrative support functions for a group

Responsibilities

  • Coordinate academic personnel, curriculum, and scheduling processes in collaboration with faculty and College partners.
  • Support financial and budget-related activities, including tracking expenditures and maintaining documentation.
  • Manage administrative workflows, timelines, data entry, and communications across multiple stakeholders.
  • Utilize university systems such as PeopleSoft, Banner, and OnBase to maintain accurate records and processes.
  • Exercise independent judgment to interpret policies, resolve issues, and handle sensitive or complex situations.

Benefits

  • Generous Time Off: 15 paid holidays, vacation, and sick leave.
  • Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
  • Health Coverage: Medical, dental, and vision options at low or no cost.
  • Education Support: CSU tuition fee waiver for employees and eligible dependents.
  • Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
  • Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.
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