Administrative Support Coordinator II

California State University, Fullerton•Fullerton, CA

About The Position

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility. The department of Politics, Administration and Justice within the Division of Academic Affairs offers three bachelor programs, two master programs, and six minors, enrolling roughly 2,100 students. We are committed to student engagement and achievement, faculty and staff development and work-life balance, and social justice on campus and in the community. We seek an exceptional individual to join our team as the Administrative Support Coordinator II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Requirements

High School diploma or the equivalent and three years of experience in general office, clerical or administrative support work or the equivalent.
Training at a vocational school or full-time college education may be substituted for the required experience on a year for year basis.
Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures.
Thorough mastery of English grammar, punctuation, and spelling.
Expertise in using office software packages, technology, and systems.
Ability to independently handle multiple work unit priorities and projects.
Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist.
Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas.
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
Ability to effectively write and present own reports.
Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations.
Ability to use negotiation and persuasion skills to achieve results and expedite projects.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Nice To Haves

Two years of experience working in an academic departmental setting within a large, high-volume department.
Demonstrated ability to oversee multiple priorities, support faculty and staff, and maintain accuracy in fast-paced environment.

Responsibilities

The Administrative Support Coordinator II provides lead administrative support to the department, the Department Chair, and approximately seventy instructional faculty.
Serves as a lead to office staff and oversees the office operations.
Under general direction, the Administrative Support Coordinator II is responsible for the department budget including reconciling both state and non-state accounts and procurement cards.
Under general direction, prepares temporary academic employee appointments and provides ancillary support in the faculty recruitment process, including new hires onboarding assistance for tenure and tenure-track faculty.
Assists with various university and departmental reports.
Serves as a lead in the class scheduling process.
Retrieves enrollment information and processes and verifies faculty workload reports.
Provides high-level assistance to faculty, staff, and students.
Provides support to committees as needed and assists other staff members with planning events for the department, including Commencement and departmental event.
Other duties as assigned.