TES Administrative Support Associate

Auburn University • Auburn, AL

5d • Onsite

About The Position

The Office of Information Technology at Auburn University is seeking a temporary administrative employee to provide essential front desk support on an as-needed basis. This is a call-in position with no regular schedule, and all work will be performed Monday through Friday, 7:45 AM – 4:45 PM. Temporary Employment Services (TES) provides qualified and dedicated temporary employees to meet staffing needs throughout the campus for various reasons, including assistance in the place of an absent regular employee, additional help during peak workloads, special projects, seasonal work, and emergencies. TES offers an employment opportunity to showcase professional skills, assist Auburn University, and gain valuable work experience within higher education.

Requirements

• High school diploma or equivalent plus 2 years of experience OR Associate’s degree OR Bachelor’s degree
• Experience in clerical or administrative support services.
• Excellent interpersonal skills, dedication to customer service, and strong verbal and written communication skills are required for this position.

Responsibilities

• Provides backup for Admin Support Associate during times of absences.
• Serves as a front-line point of contact to students, parents, faculty, staff, and the general public, answering and forwarding calls received by the University’s main phone line (844-4000) as well as the OIT phone line (844-4512). Assist callers by helping them determine which AU campus department will best handle their concerns.
• Greets and assists staff and visitors entering the OIT Building.
• Assists with visitor parking and guest wifi access.
• Receives and distributes mail, daily freight, and loading dock deliveries from a wide variety of carriers; Prepares outgoing shipments and schedules pickups.
• Maintains vehicle fleet user log and keys access.
• Performs other administrative support and general reception duties

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED