Administrative Support Associate

Greene County Board of Commissioners•Xenia, OH
•Onsite

About The Position

The full performance level class works under general supervision and requires considerable knowledge of clerical and secretarial procedures, administrative support procedures, and office processes, procedures, and policies to perform routine and non-routine administrative support activities. The normal working schedule is Monday - Friday, 7:30 am - 4:00 pm. This position is posted until filled.

Requirements

  • High School Diploma or General Equivalency Diploma (G.E.D.)
  • 24 months of experience in office practices and processes
  • Valid Ohio Driver's License
  • Equivalent of Minimum Class Qualifications for Employment may be substituted for the education and/or experience required.
  • Education and Experience may not be substituted for mandated licensure/certification.

Responsibilities

  • Provides customer support, answers routine and non-routine questions regarding the department and/or services offered.
  • Performs routine and non-routine tasks.
  • Operates the county switchboard by answering all inquiries from incoming calls and transfers to the correct department.
  • Responsible for greeting and directing visitors; maintaining logs; answering multi-line phones and performing data entry.
  • Responsible for receiving, reporting, recording, processing, and finalizing all work orders for all county departments.
  • Provides support to the Service Garage; scheduling loaner vehicles.
  • Communicates with maintenance and carpentry crews as needed.
  • Prepares and maintains files, creates forms, runs daily, weekly, monthly, quarterly, and annual reports as requested.
  • Keeps phone listings updated.
  • Responsible for the timely and accurate distribution of incoming, outgoing, and departmental mail, faxes, photocopies, small packages, etc., to the different County offices and work sites.
  • Additional responsibilities include multi-departmental bulk distributions and special projects as situations occur.
  • Distribution of confidential mail and monies.
  • May provide extended hours for the switchboard for election day coverage.
  • Performs other duties of a similar nature or level as assigned.
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