Administrative Support Assistant

KMRG, LLC•Chicago, IL

21h•$19 - $25•Onsite

About The Position

We are seeking an Administrative Support Assistant to support the U.S. Merit Systems Protection Board (MSPB) in the Chicago Regional Office in Chicago, IL. In this role, you will provide administrative support for MSPB operations by supporting day-to-day office needs and appeal processing activities. This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Requirements

Basic knowledge of commonly used concepts, practices, and procedures in the legal field
Strong verbal communication and customer service skills
Ability to interact professionally with callers, visitors, appellants, representatives, and external customers
Ability to organize paper files, indexes, mail, and case-related documents accurately
Ability to perform data entry, typing, scanning, copying, and related clerical tasks
Ability to follow direction, maintain confidentiality, and support legal/administrative office procedures
U.S. citizenship is required

Nice To Haves

Undergraduate degree preferred

Responsibilities

Receive incoming telephone calls and visitors, determine the nature of business, and refer calls to appropriate staff
Assist with receipt and distribution of incoming agency mail
Create, tab, organize, and maintain paper files, indexes, and related documents
Perform data entry and typing using a personal computer
Operate standard office equipment, including computers, fax machines, copy machines, mail equipment, and scanners
Communicate with court reporters and external customers to schedule telephone conferences and hearings
Coordinate scheduling support for in-person and video hearings
Initiate inquiries regarding case processing, as directed
Respond to appeal-related inquiries on behalf of the Administrative Judge, as directed
Support public-facing communication with appellants, representatives, and other external customers regarding potential, pending, and past appeals, as directed
Explain general Board procedures at the direction of the Supervisory Paralegal Specialist