Administrative Support Assistant

University of ArkansasFayetteville, NC
$19,965 - $20,964Onsite

About The Position

The Administrative Support Assistant provides administrative and operational support to the Director of the Office of Program Assessment (PASS) within the Office of the Provost. This position plays an important role in supporting curriculum management, assessment activities, and institutional reporting processes. The position also supports campus program review processes, manages the PASS operating budget, and coordinates travel and conference arrangements. Additional duties include processing administrative transactions in Workday and PaymentWorks, managing office equipment and supplies, and assisting with the preparation of reports as well as drafting or revising administrative policies and procedures. This role regularly interacts with staff in the Provost’s Office and a wide range of on- and off-campus stakeholders. Strong organizational skills, attention to detail, and the ability to manage multiple priorities are essential. Experience with Workday and PaymentWorks is preferred. Regular, reliable, and non-disruptive attendance is an essential duty, along with the ability to maintain collegial and collaborative working relationships.

Requirements

  • Bachelor’s degree from an accredited institution of higher education
  • At least one year of experience in office administration or a related field
  • Intermediate proficiency in Adobe Acrobat Pro and Microsoft Office (Word, Excel, Outlook, Teams), including the ability to create, format, and maintain documents, tables, and reports
  • Applicable equivalencies may be considered
  • Proof of legal authority to work in the United States on the first day of employment

Nice To Haves

  • More than one year of experience in office administration
  • Experience with Workday and PaymentWorks
  • Experience with AI tools such as Copilot or ChatGPT

Responsibilities

  • Monitoring and tracking curriculum updates across campus systems and internal trackers
  • Preparing agendas for campus committees
  • Collecting and archiving annual program assessment reports
  • Maintaining department websites
  • Supporting campus program review processes
  • Managing the PASS operating budget
  • Coordinating travel and conference arrangements
  • Processing administrative transactions in Workday and PaymentWorks
  • Managing office equipment and supplies
  • Assisting with the preparation of reports
  • Drafting or revising administrative policies and procedures

Benefits

  • University contributions to health, dental, life and disability insurance
  • Tuition waivers for employees and their families
  • 12 official holidays
  • Immediate leave accrual
  • Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary
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