Administrative Support Assistant - Political Science

Cal Poly•San Luis, CA

1d•Onsite

About The Position

Under the general supervision of the department chair, with lead work supervision provided by the Administrative Support Coordinator II (ASC II), this position provides administrative assistance to the Department Chair as well as to the Department’s Administrative Support Coordinator. The Administrative Support Assistant (ASA) is responsible for providing information and support for administrative tasks related to faculty, students, parents, and the general public. The position serves as the initial primary contact for the department, greeting and providing assistance to faculty, students and guests with general information and referrals to appropriate individuals and offices. This position is paid under the 11/12 pay plan, where salary for 11 months is distributed over 12 months with JULY off (with pay, benefits, and vacation/sick leave accrual continuing through months off). This position is eligible for full benefits, including medical, dental, vision and CalPERS retirement.

Requirements

High school diploma or its equivalent.
Type 45 wpm.
Three years of general office support experience.
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.
Thorough knowledge of office methods, procedures, and practices.
Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
Ability to perform standard arithmetic functions of a transactional nature, including tracking and comparing data, purchasing and ordering.

Nice To Haves

Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.

Responsibilities

Provides administrative assistance to the Department Chair and the Administrative Support Coordinator.
Serves as the initial primary contact for the department, greeting and assisting faculty, students, and guests.
Provides general information and referrals to appropriate individuals and offices.
Handles administrative tasks related to faculty, students, parents, and the general public.