Administrative Support Assistant - Evening, FT
GOODWILL IND OF THE CHESAPEAKE INC•Baltimore, MD
•$19 - $24•Onsite
About The Position
The Excel Center, operated by Goodwill Industries of the Chesapeake, is seeking a detail-oriented and customer-focused Administrative Assistant to support the daily operations of our adult high school program. This role serves as a key point of contact for students, visitors, and staff while providing administrative support for student records, data entry, enrollment activities, and school events. The ideal candidate is highly organized, comfortable managing multiple priorities, and enjoys working in a fast-paced, mission-driven educational environment.
Requirements
- High school diploma or GED required
- Minimum one year of administrative, office, customer service, or front desk experience required
- Proficiency in Microsoft Office, including Excel, Outlook, Word, and Teams
- Strong computer, internet, and information management skills
- Strong organizational and time-management skills
- Excellent customer service and interpersonal skills
- Ability to prioritize tasks and manage multiple responsibilities simultaneously
- Strong written and verbal communication skills
- Attention to detail and record accuracy
- Ability to work independently and collaboratively within a team
- Flexible and adaptable in a changing environment
- Commitment to serving individuals from diverse backgrounds with professionalism and respect
Nice To Haves
- Additional education or college coursework preferred
- Experience working in an educational environment is a plus
- Experience with databases, student information systems, or data entry preferred
Responsibilities
- Maintain accurate student records, logs, and filing systems in accordance with school procedures
- Conduct regular audits of student files to ensure documentation is complete and up to date
- Assist the Data Manager with entering and maintaining student information in PowerSchool and other databases
- Support transcript processing and assist students with transcript-related requests
- Organize attendance records and prepare weekly attendance reports and teacher attendance sheets
- Assist with reviewing new student applications and enrollment documentation
- Greet students, visitors, and guests in a professional and welcoming manner
- Serve as the primary front desk contact during afternoon and evening hours
- Answer incoming calls, route messages, and respond to general inquiries
- Provide accurate information regarding The Excel Center and available programs and services
- Assist with planning and coordinating student orientations
- Support outreach efforts, RSVP tracking, and enrollment activities
- Assist with graduation ceremonies, awards programs, orientations, and other school events
- Collaborate with staff to ensure a positive student experience throughout the enrollment and attendance process
- Work closely with the Data Manager, Manager of Office Administration, coaches, and instructional staff
- Attend meetings and training sessions as needed
- Perform additional administrative duties and special projects as assigned
Benefits
- Competitive benefits package
- Opportunities for professional growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
