Administrative Support Assistant III

Broward County Public Schools•Coral Springs, FL

1d•Onsite

About The Position

The Administrative Support Assistant III performs clerical and administrative tasks to support the efficient and effective operations of the office. This role involves a variety of duties to assist supervisory and administrative personnel with daily activities, including managing inquiries, providing customer service, drafting correspondence, and maintaining records.

Requirements

Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
A minimum of three (3) years, within the last five (5) years, of clerical work experience.
Knowledge of clerical practices and procedures including filing, answering telephones, or utilizing standard office equipment.
Proficient in the operation of office machinery and equipment, including personal computers, fax machines, printers, scanners, etc.
Effective verbal and written communication skills.
Advanced organization skills and keen attentiveness to detail.
Computer skills as required for the position.

Nice To Haves

Prior clerical work experience with Broward County Public Schools.
Bilingual skills.

Responsibilities

Perform a variety of clerical duties to support supervisory and administrative personnel in handling daily activities.
Receive, research, route and/or respond to inquiries from parents, students, staff and the general public, as required.
Demonstrate and promote exceptional customer service, greeting students, parents, staff and visitors in a courteous manner and making every effort to address and resolve issues efficiently.
Draft and edit correspondence, articles, reports, manuals, and other materials on general or technical subjects.
Compose and edit routine correspondence, including forms, memoranda, reports, manuscripts, and other materials.
Draft acknowledgements and other forms of communication on behalf of the supervisor.
Review, check and verify data analysis and other forms of reports for completeness and accuracy of computations.
Follow up with the appropriate individual to resolve issues.
Maintain updated and accurate files of general correspondence and business records.
Receive and route telephone calls, answering routing questions.
Greet, assist and direct visitors, as appropriate.
Arrange meetings, conferences and trips and business travel for personnel.
Maintain data, statistics and other forms of information, preparing reports, as required.
Assist in maintaining efficient office operations by providing clerical relief, as required.
Interact effectively with the general public, staff members, students, teachers, parents, and administrators, using tact and good judgment.
Operate standard office equipment, as required by the position.
Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.
Participate in training programs offered to enhance individual skills and proficiency related to the job responsibilities.
Review current developments, literature and technical sources of information related to the job.
Ensure adherence to safety rules and procedures.
Follow federal and state laws, as well as School Board policies.
Perform other duties as assigned by the immediate supervisor, or designee.