About The Position

The Administrative Supervisor serves as the hospital operational oversight leader across all shifts, valuing individual uniqueness and addressing the physiological, emotional, and social needs of diverse patients. This role is responsible for facilitating patient movement, staffing, emergency management (medical and facilities), clinical coordination, and collaboration across all departments. The Administrative Supervisor plans, leads, and coordinates quality care and service from a hospital-wide perspective. During off-shifts, they also act as a liaison for departments without onsite leadership. In collaboration with administrative directors and managers, the Administrative Supervisor provides leadership, consultation, and collaboration in a dynamic, multidisciplinary environment.

Requirements

  • Bachelor’s Degree in Nursing
  • 3 years nursing experience – critical care or ER preferred
  • Patient-and Family-Centered Practice-Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.
  • Cultural Awareness-Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
  • Effective Communication-Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Able to promote high levels of interdisciplinary collaboration.
  • Basic computer skills.
  • BLS - Basic Life Support from the American Heart Association or Red Cross
  • ACLS - Advanced Cardiovascular Life Support from the American Heart Association or Red Cross
  • RN - Licensed Registered Nurse_NJ - State of New Jersey

Nice To Haves

  • Master’s Degree
  • 1 year demonstrated leadership and management experience preferred
  • CCRN - Critical Care Registered Nurse (Adult) - Direct Care Pathway - American Association of Critical-Care Nurses or NE-BC - Nurse Executive Certification-Board Certified - American Nurses Credentialing Center
  • At least 8 years of Nursing experience as an RN

Responsibilities

  • Provides safe, compassionate, and coordinated patient-centered care by recognizing patients and their family/designated care partner(s) and respecting individual preferences, priorities, needs, and cultural beliefs and values.
  • Communicates effectively with and supports the interprofessional team, patients, families, and designated care partners; serves as a liaison for external callers by providing directions and resources; and expresses information clearly and appropriately in individual and group settings.
  • Provides leadership and operational direction across departments, units, and interdepartmental functions, including coordinating patient movement and patient flow throughout the health system to the appropriate level of care in collaboration with unit leadership.
  • Supports department leadership in achieving compliance with professional, regulatory, hospital, and departmental standards by promoting clinical excellence, safe patient care delivery, patient and family satisfaction, and a sustained patient-centric culture.
  • Partners with Nursing Leadership to strengthen colleague commitment and engagement through initiatives that support nursing and professional staff, recognizing the link between colleague experience, patient experience, and clinical excellence.
  • Collaborates with staffing and resource management teams to ensure optimal workforce deployment; reviews staffing decisions on an ongoing basis; and oversees schedule balancing, vacation requests, holiday coverage, last-minute staffing changes, and payroll reconciliation activities.
  • Serves as a clinical and operational resource for policies and procedures, patient care standards, performance improvement, and risk management, while facilitating the goals and objectives of the Department of Nursing and the Hospital.
  • Leads and supports education and professional development for the administrative nursing leadership team by ensuring timely completion of mandatory education, maintenance of licenses and certifications, identification of ongoing development opportunities, and communication of operational and time-sensitive updates.
  • Provides leadership for workforce safety and environment-of-care initiatives in partnership with security and administrative leaders, integrates and coordinates Administrative Nursing Supervisors across all three campuses, and promotes a culture of inclusion, respect, diversity, and staff appreciation.

Benefits

  • medical (including prescription)
  • supplemental insurance
  • dental
  • vision
  • life and AD&D insurance
  • short- and long-term disability
  • flexible spending accounts
  • retirement plans
  • tuition assistance
  • voluntary benefits
  • tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
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