Administrative Supervisor

Rochester Institute of Technology•Rochester, NY

20h•Onsite

About The Position

The Student Health Center offers primary health care services to approximately 10,000 students each year, taking a holistic approach to care. Our team is dedicated to supporting students’ well-being by helping them learn to make healthy choices and effectively utilize health care services. This role is responsible for overseeing the individuals and processes that are crucial for ensuring timely care for RIT students and for maintaining efficient front-office operations. Visit our website to learn more: https://www.rit.edu/studenthealth/

Requirements

Bachelor's degree in related field
3 years of relevant experience
Equivalent combination of experience and education may be considered
Knowledge of strategic planning and program development in wellness services
Knowledge of electronic health records
Skill in guiding and motivating a diverse team of wellness professionals
Skill in policy development and compliance management
Ability to convey complex information in accessible terms to diverse or multicultural audiences
Ability to forge partnerships and collaborate effectively with various stakeholders
Candidates must be eligible to work in the United States.

Nice To Haves

Minimum 1 year of management experience
Experience in medical office settings and operations
Experience with electronic medical records
Strong communication and collaboration skills

Responsibilities

Serves as a resource for state and university immunization requirements and answers questions from students and parents.
Management and oversight of Wellness Staff Assistants.
Oversees insurance information collection and utilization.
Assists students and providers, including accepting payment for services, invoices/posts amounts in EMR, and makes follow-up appointments.
Generates special reports/queries from EMR or other sources as requested.
Assists with cross-trained support functions as needed, including opening and closing of the health center and schedule management as required; ensures cross coverage of support functions in all areas of the department.
Serves as a coordinator for outreach efforts to students for illness prevention.
Other duties as assigned.