Administrative Staff Specialist- Pulmonary and Critical Medicine- Days
About The Position
This individual will support the Department of Internal Medicine Division of Pulmonary and Critical Care Medicine. This is a full-time position that reports onsite at West Hospital in downtown Richmond. The Administrative Staff Specialist performs administrative/secretarial functions for the Department that include assisting with budget planning; monitoring expenditures; processing accounts receivable; resolving discrepancies with vendors; keeping personnel files in accordance with JCAHO expectations; ordering supplies/equipment and reporting hazards to the appropriate department. This job assists with scheduling appointments, registering patients, resolving patient disputes and answering the telephone. This job verifies insurance but not limited to obtaining referrals and authorization and stays abreast of insurance policies and changes. This job also keeps abreast of Hospital and HR policies as they are implemented. The Administrative Staff Specialist arranges for the repair and maintenance of office equipment, monitors staff attendance and time, and assists staff as needed. The Administrative Staff Specialist facilitates and coordinates the day-to-day administrative activities of the department. This position supports fiscal and time management objectives of the department by coordinating administrative services through effective interactions with the health care team and other support staff.
Requirements
- Minimum of four (4) years of previous secretarial/administrative work experience in an office setting
- Previous experience with Microsoft Office applications and e-mail/calendaring
- High School Diploma or equivalent
- Ability to work in a fast pace environment
- Ability to proactively resolve problems with minimal supervision
Nice To Haves
- Five (5) years of previous secretarial/administrative work experience in an office setting
- Previous experience in an academic health care setting
- Associate Degree in Business, Accounting or related field from an accredited program
Responsibilities
- Assisting with budget planning
- Monitoring expenditures
- Processing accounts receivable
- Resolving discrepancies with vendors
- Keeping personnel files in accordance with JCAHO expectations
- Ordering supplies/equipment
- Reporting hazards to the appropriate department
- Assisting with scheduling appointments
- Registering patients
- Resolving patient disputes
- Answering the telephone
- Verifying insurance but not limited to obtaining referrals and authorization and stays abreast of insurance policies and changes
- Keeping abreast of Hospital and HR policies as they are implemented
- Arranging for the repair and maintenance of office equipment
- Monitoring staff attendance and time
- Assisting staff as needed
- Facilitating and coordinating the day-to-day administrative activities of the department
- Coordinating recruitment activities and scheduling of interviews with applicants
- Providing new faculty member orientation
- Managing multiple physician calendars and appointments
- Coordinating business travel arrangements as assigned for new recruits and current departmental faculty members
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
