ADMINISTRATIVE SPECIALIST

State of Arkansas•Batesville, AR

6d•$35,610 - $52,703•Onsite

About The Position

The Administrative Specialist works under general supervision and is responsible for performing a wide variety of tasks that are standard or regular support duties within an assigned department or program. This position is governed by state and federal laws and agency/institution policy. This position requires computer keyboarding skills, phone system, clear enunciation, and excellent verbal and written communication skills. Position assignments are dependent on the needs of the office and are determined by management staff. Initial and on-going training is required and may also require in-State travel (day and or night stays). Requires the ability to multi-task, problem solve and prioritize. Must be able to escort clients to and from the lobby multiple times a day. Must be able to sit, type, and talk on the phone for long periods of time. Requires some standing at the multi-functional device for scanning and copying. Sufficient interpersonal skills to ensure a positive relationship with clients and coworkers. The Administrative Specialist is a key administrative support role within a department, responsible for performing a variety of office duties to ensure efficient office operations and support for agency staff and programs. This position involves handling administrative tasks, coordinating schedules, managing documentation, and assisting with customer service. The Administrative Specialist will work closely with team members, supervisors, and the public to maintain smooth and effective office workflows.

Requirements

Computer keyboarding skills
Phone system proficiency
Clear enunciation
Excellent verbal and written communication skills
Ability to multi-task, problem solve and prioritize
Ability to escort clients to and from the lobby multiple times a day
Ability to sit, type, and talk on the phone for long periods of time
Ability to stand at the multi-functional device for scanning and copying
Sufficient interpersonal skills to ensure a positive relationship with clients and coworkers
Lifting up to 20 pounds
Frequent stooping and bending
Extensive computer work utilizing Microsoft Office Suite
Ability to utilize current phone system
Ability to draft clear, concise, and professional correspondence.
Ability to interact with the public, staff, and leadership in a professional and approachable manner.
Ability to maintain organized records and files.
Ability to assess situations, troubleshoot problems, and implement effective solutions in a timely manner.
Ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws.
Knowledgeable of office software applications (e.g., Microsoft Word, Excel, PowerPoint), and familiarity with office equipment (e.g., copiers, fax machines, phone systems).
Proactive in identifying opportunities for process improvement and streamlining office operations.
A high school diploma or equivalent is required.

Nice To Haves

Initial and on-going training is required and may also require in-State travel (day and or night stays).

Responsibilities

Perform a variety of administrative functions, including answering phones, responding to emails, managing office supplies, and maintaining office equipment.
Maintain and update office filing systems, both physical and electronic, ensuring that documents are properly organized and easily accessible.
Draft and proofread internal and external communications, including memos, reports, and correspondence.
Coordinate meetings, appointments, and conferences for agency staff and leadership.
Manage calendars, ensuring that appointments, deadlines, and meetings are scheduled efficiently and with attention to priority.
Prepare and distribute meeting agendas, take minutes, and track follow-up actions for meetings.
Create, maintain, and update records, files, and databases, ensuring accuracy and compliance with agency and state policies.
Provide helpful, professional, and timely responses to inquiries, referring questions to appropriate staff when necessary.
Accurately input and maintain data in electronic systems, databases, and spreadsheets.
Monitor and update records or databases to ensure that information is current and accurate.
Ensure that supplies and materials are ordered and available to meet operational needs.