Plans, organizes, and implements work assignments in various administrative service areas such as accounting, budgeting, grants, contracts, personnel, legislation, public relations, or in program operational and interagency/intergovernmental liaison areas, of the employing agency or an assigned function to meet goals and objectives. Advises senior administrators and managers and other employing agency employees and external persons on matters pertaining to substantive program-administrative functions and processes to provide interpretations of the agency’s or assigned function policies and procedures and to intercept and/or mitigate adverse reactions, concerns, or pressures. Designs work procedures and operations to be used by program-administrative staff to ensure the proper use of staffing, equipment, information, and material resources. Coordinates workflow and schedules office operations/support staff activities to facilitate the management of assigned program technical operation. Determines applicability of and explains policies, procedures, and processes pertinent to program and/or administrative functions to agency employees, state and local officials and employees, and the public to answer their inquiries and to facilitate proper application of these directives and processes; evaluates policies, procedures, and processes and applies them to situations to make determinations. Conducts surveys and literature searches and examines existing files/records to gather data for analysis; consolidates and evaluates data, summarizes results, and prepares non-standard written reports that include findings, conclusions, and recommendations. Investigates operational problems and recommends corrective actions such as policy, process, or procedural changes, forms revision, shifts in work distribution, and changes in organizational structure to increase the efficiency and effectiveness of work activities. Drafts policies/procedures and makes revisions if laws/regulations change; monitors the program's compliance with rules/procedures and goals/objectives established by the manager/ administrator; assumes hands-on program responsibility/accountability. Develops and implements monitoring/evaluation procedures to oversee the effectiveness of the programadministrative processes and to identify any associated problems. Represents the immediate supervisor at task force, management team, inter-agency, commission, council, and board meetings to relay the supervisor's position on given issues.
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Job Type
Full-time
Education Level
No Education Listed