Administrative Specialist Senior

Kentucky Personnel Cabinet•Frankfort, KY

6d•Hybrid

About The Position

The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky. By joining our Division of Customer Service as a Administrative Specialist Senior in Franklin County, you’ll have the opportunity to Provide professional support to the Medical Review section by working files and cases, reviewing documents and driving history records and assisting on the phones as necessary.

Requirements

Three years of professional, administrative, or business experience.
Additional education will substitute for the required experience on a year-for-year basis.
Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.
Applicants must be currently authorized to work in the United States for any employer.

Nice To Haves

Multi-tasking
Basic computer knowledge
Research and filing
Basic knowledge of and learning of state laws and rules (KRS/KAR)
Customer Service

Responsibilities

Processes and maintains Medical Review office filing system
Reviews complex Medical Review cases
Processing of medical forms, and maintains correspondence that relates to the client
Answering customer inquiries through various resources (Phone, chat, etc.)
Maintains driving history records that pertain to the medical evaluation of the driver