Administrative Specialist - Public Health

Mesa County•Grand Junction, CO

6d•Onsite

About The Position

The Administrative Specialist is a versatile, cross-trained role designed to serve as the administrative engine of Mesa County Public Health. This position ensures seamless service delivery by providing high-level support across Clinical Services, Home Visitation, and Environmental Health, Vital Records, and General Operations. The Specialist is the primary point of contact for the community, managing clinical intake, and fiscal support tasks while maintaining the highest standards of confidentiality and professionalism.

Requirements

High school diploma or GED
At least 3 years experience in customer service, office administrative support, communications, public health, or health care OR Any combination of education, training, and experience which provides the knowledge, skills, and abilities required for the job.
Advanced knowledge and use of Microsoft Office applications including Word, Excel, and PowerPoint.
Advanced knowledge and use of Google Applications including Gmail and Drive.

Nice To Haves

Bilingual desired - interpreter duties, if applicable (will increase compensation)

Responsibilities

Provide customer service to patients and clients, create a professional and warm environment at the front desk and waiting area.
Manage scheduling, process referrals (including eligibility screening), and conduct client surveys.
Provide clinical services interpretation and translation, if applicable.
Manage Electronic Health Record (EHR) and client data entry, ensuring compliance; generate reports, and analyze electronic data.
Provide technical support and training on digital platforms.
Manage secure Release of Information (ROI) and maintain physical and digital program filing systems.
Assist client recruitment efforts, including phone and marketing outreach with the MCPH communication team.
Create and update mailing lists, contact information, and other community resource listings.
Participate in general community outreach activities (i.e. assembling marketing packets, and delivering brochures to referral agencies).
Performs clinical billing functions, including insurance verification, collecting patient co-pays.
Accept and process payments for various programs.
Coordinate and improve daily office operations, manage inventory, ordering of materials, and develop document templates.
Coordinate program meetings and conferences (logistics, preparation, tracking), and maintain staff records (licensure, training, equipment).
If assigned to Vital Records, issue birth and death certificates and process payments.
If bilingual, provide translation, interpretation as dictated by programs, and general agency support for Spanish speaking clients.
Participates in emergency planning and response activities.
Participates in agency-wide activities that may include strategic planning, quality improvement, and/or staff development, as appropriate.
Completes necessary training through FEMA, including Incident Command Structure (ICS) courses.
When a local declaration of emergency or disaster is declared by County leadership, employees may be required to work as part of a National Incident Management System (NIMS).
Performs other duties as assigned.