EM - ADMINISTRATIVE ASSISTANT III - ADMISSIONS

Eastern Maine Community College•Bangor, ME

4d•Onsite

About The Position

This position is the primary contact person for walk-in traffic for the Enrollment Center, which includes Admissions, Financial Aid, and the Registrar, as well as providing coverage for incoming telephone inquiries. This position provides clerical / data entry support to the Admissions Department. Primary responsibilities include uploading admissions records, entering and ensuring the accuracy of data in the student information system, recognizing and resolving data anomalies, processing mail and matching documentation to students’ files, preparing and disseminating correspondence, and communicating document needs/statuses with prospective and current students.

Requirements

Associate's degree in business management or other related field
One year or more of experience with administrative and secretarial support
Experience in an independent role as an office assistant/manager, or closely related responsibilities
Proficient in Microsoft Office, including Word, Excel, Outlook & Teams
Capable of creating mail merges and using spreadsheets while using basic formulas (i.e., basic arithmetic functions, insert rows, sort & data extraction)
Ability to work in a team-centered environment, as well as work independently
Accustomed to providing excellent customer service to internal & external customers
Excellent verbal and written skills
Ability to always maintain confidential & secure data
Strong organizational and analytical skills; attention to detail
Proven ability to produce highly detailed, multi-step tasks
Demonstrated critical thinking and effective problem-solving skills
Energetic, positive attitude & remain calm in difficult and stressful situations
Ability to work independently without supervision and have problem-solving skills
Legally eligible for employment in the United States

Nice To Haves

Prior experience in Admissions or Higher Education
Previous work with students in a community college setting
Experience using a Student Information System (SIS)

Responsibilities

Uploading admissions records
Entering and ensuring the accuracy of data in the student information system
Recognizing and resolving data anomalies
Processing mail and matching documentation to students’ files
Preparing and disseminating correspondence
Communicating document needs/statuses with prospective and current students
Providing clerical / data entry support to the Admissions Department
Serving as the primary contact person for walk-in traffic for the Enrollment Center (Admissions, Financial Aid, Registrar)
Providing coverage for incoming telephone inquiries