Administrative Specialist I Exams
About The Position
The North Carolina Department of Revenue is currently accepting applications for an Administrative Specialist I (AS I) to work in the Central Examination Division’s Insurance Premium Tax and Reporting Unit. The Examination Division provides timely and effective assistance, advice, and information on tax matters to individuals, businesses, and governmental entities, and maintains the highest degree of integrity and public trust. The primary purpose of the Premium Tax and Reporting Unit is to administer the State of NC insurance premium tax laws and regulations applicable to insurance organizations and the Insurance Regulatory Charge. The AS I’s primary purpose is to assist with the administration of the State of NC insurance premium tax laws and regulations applicable to insurance organizations and the Insurance Regulatory Charge.
Requirements
- Experience using Microsoft Word, Excel and Outlook
- Experience using Microsoft Access Database
- Excellent oral and written communication skills
- High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Responsibilities
- Update and maintain taxpayer information within the Insurance Premium database, including keying in of payments and tax returns
- Contact taxpayers by phone or written correspondence to obtain missing information needed to complete the processing of payments or tax returns
- Manage challenging or sensitive situations with courtesy, professionalism, and adherence to departmental guidelines
- Review and update 1099 NRS forms, ensuring completeness and accuracy in preparation for processing
- Contact closing attorneys by mail or phone for the incomplete or missing information
Benefits
- health insurance options
- standard and supplemental retirement plans
- NCFlex program
- Twelve paid holidays per year
- Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
- Twelve sick days/year which are cumulative indefinitely
- Paid Parental Leave
- Personal Observance Leave and Community Service Leave
- Longevity pays lump sum payout yearly based on length of service
- 401K and 457 plans
- Eligibility for the Public Service Loan Forgiveness Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
