Administrative Specialist I

State of North Carolina

5d

About The Position

The Administrative Specialist serves as the office manager for the Business Enterprises Program (BEP) within the Division of Services for the Blind. This position provides comprehensive administrative support to program leadership and staff, ensuring efficient operations and compliance with established procedures. Responsibilities include managing office workflows, maintaining accurate records, and supporting communication between internal teams and external stakeholders. The role requires proficiency in office technology, strong organizational skills, and the ability to work independently in a fast-paced environment.

Requirements

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; OR Equivalent combination of education and experience.

Nice To Haves

• Demonstrated expertise in Microsoft Office with emphasis on Outlook, Word, and Excel
• Proven ability to communicate effectively in verbal and written form
• Strong customer service experience
• Skilled in compiling, organizing, and analyzing data for reporting purposes
• Proficient in utilizing office equipment and technology to meet organizational needs

Responsibilities

• Answer phones, retrieve and distribute mail, greet visitors, and manage front-office functions
• Compose letters, memoranda, emails, and other correspondence independently
• Maintain up-to-date files and records in both physical and electronic formats
• Perform data input and retrieval for program operations
• Provide basic technical support for computers, software programs, and office equipment
• Check in equipment and process outgoing faxes
• Make copies, file documents, and complete other administrative tasks as assigned
• Support BEP staff, consultants, and licensed blind operators with administrative needs
• Assist with scheduling and coordination of meetings and program activities
• Ensure compliance with program policies and maintain confidentiality of sensitive information

Benefits

• The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees