Administrative Specialist I
About The Position
The North Carolina Department of the Secretary of State (NC SOS) is the heartbeat of the business community promoting economic growth and protecting the public from financial harm. The Department works with business, banking and legal communities to strengthen our state's economy with a state-of-the-art system of reliable business and governmental records. Plus, we stand as a vigilant guardian against fraud for individuals and businesses alike. Join us in building a secure and prosperous future! This position is located in the Registration Services phone unit of the Secretary of State's office. The duties and responsibilities of this position include providing information for business registration and annual report filings; determining name availability for new companies, processing custom document orders, provide information for Notary Public Commissioning, Uniform Commercial Code and Federal Tax Liens filings. Technical and statutory information on filing procedures for the programs listed above is provided by this position. The majority of the service is provided to customers by telephone and the remainder is provided through e-mail, voice mail and written correspondence.
Requirements
- Customer service experience in a call center
- Excellent communication skills, i.e. drafting memos, receptionist
- Experience in managing multiple tasks
- Communicating statutory requirements, such as communicating laws and regulations applicable to business filing, notary public, and uniform commercial code
- Computer proficient with Microsoft Office (MS Word, Excel, etc.), and other Windows-based applications, and data entry skills.
- Ability to work independently and without direct supervision
- High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Responsibilities
- providing information for business registration and annual report filings
- determining name availability for new companies
- processing custom document orders
- provide information for Notary Public Commissioning, Uniform Commercial Code and Federal Tax Liens filings
- Technical and statutory information on filing procedures for the programs listed above is provided by this position.
Benefits
- health insurance
- twelve paid holidays
- one personal observance leave day
- generous vacation and sick leave accrual
- dental and vision coverage
- additional insurance options
- retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
