Administrative Specialist I (Teleoperator) – Cherry Hospital

State of North Carolina•Fort Wayne, IN

20h•$39,244 - $68,679

About The Position

This position is an anticipated vacancy. The Administrative Specialist I position is assigned to the Police Department and Communication services. Duties include transferring incoming calls, paging on-call personnel, monitoring fire alarms, burglar alarms, emergency lines, paging codes as needed, dispatching police department, telephone PBX, personnel, and maintenance on-call. Monitoring generator panels, video cameras, and staff duress system. Must be able to work a 12-hour shift in the Teleoperator booth.

Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience or equivalent combination of education and experience.
Experience with Division of Criminal Information computer system (DCI) and Criminal Justice Law Enforcement Automated Data Services (CJLeads).
Experience in paging/intercom system and switchboard operations.

Nice To Haves

Ability to demonstrate and apply this knowledge in performance of administrative tasks; ability to explain and interpret information to clients/customers and staff.
Ability to compile, assimilate, and organize both printed and electronic information; ability to apply knowledge of data collection, storage, organization, manipulation and/or analysis of data.
Ability to utilize office equipment and other relevant technology (software and systems) to meet organizational needs.
Ability to identify and understand issues, problems, and opportunities; use effective approaches for choosing a course of action or developing appropriate solutions.
Ability to present ideas clearly and effectively in written form; ability to adjust language or terminology to meet the needs of the audience; ability to use correct grammar, organization, and structure.